Internal Controls: A Trusted System Tops a Trusted Employee

Internal Controls: A Trusted System Tops a Trusted Employee

How are some individuals able to conceal millions of dollars in fraudulent activity at their credit unions? Keri Lillie explains how trusting employees can be riskier than trusting the system you’ve built around them.

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Continuity at the Core: Resilience Starts with Awareness

Continuity at the Core: Resilience Starts with Awareness

Continuing his series on the importance of business continuity, Jim Lawrence discussed perhaps the most essential step of the process: training and educating your team.

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eStatement Notifications: Useful or Useless?

eStatement Notifications: Useful or Useless?

Dawn Moore reflects over the history of electronic statements and ponders what purpose – if any – they currently serve for members.

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What Airline Disasters Teach Us About Decision Making Under Stress

What Airline Disasters Teach Us About Decision Making Under Stress

Are credit unions staying situationally close-minded by using mergers as the only way out of a “bad” situation? NACUSO’s Denise Wymore thinks so, and suggests that the industry needs to look up from the blinking lights to find alternative means of succeeding.

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A Simple Solution for NCUSIF Revenue

A Simple Solution for NCUSIF Revenue

Chip Filson dives into the numbers to evaluate the NCUA’s management of the NCUSIF, and whether changes should be made to their current investment strategy.

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The $3.0 Billion Question in 2021 for Credit Unions and NCUA

The $3.0 Billion Question in 2021 for Credit Unions and NCUA

“When government gets more money, it wants to spend more,” warned Ed Callahan in 1984. Chip Filson calls on credit unions to hold NCUA’s feet to the fire when it comes to returning AME surpluses to credit unions.

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A Once-a-Decade Opportunity

A Once-a-Decade Opportunity

Chip Filson argues that what the aging Central Liquidity Facility needs is reform that focuses on cooperative solutions to the problems that ail it.

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Hamilton: The Credit Union Connection

Hamilton: The Credit Union Connection

While most associate Lin Manuel Miranda with his musicals, Chip Filson tells of his family’s history with credit unions in Puerto Rico and contemplates how our credit unions could support the island after disaster.

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When It Comes to NCUA Board Appointments, Wariness is Key

When It Comes to NCUA Board Appointments, Wariness is Key

CUSO Magazine Supervising Editor Esteban Camargo urges caution when it comes to evaluating new NCUA board member Kyle Hauptman, citing McWatters as a cautionary tale of early promise and a disappointing end.

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Hauptman’s First NCUA Board Meeting: A Ray of Hope

Hauptman’s First NCUA Board Meeting: A Ray of Hope

Chip Filson reflects on Kyle Hauptman’s first NCUA board meeting, how he chose to break from the script, and what it may predict for the rest of his time on the NCUA.

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