How Did We Get Here: Navigating the Alignment Gap

How Did We Get Here: Navigating the Alignment Gap

The goal was defined, decisions were made, but the outcome isn’t at all what expected. So what happened? Lori E. Karas shares how credit unions can break down the alignment gap to ensure the vision makes it through to the outcome.

Read more
How to Hire the Perfect Employee

How to Hire the Perfect Employee

We all want to find the perfect candidate for the job, but the truth is, there’s no such thing. Thankfully, Amber Overla has some expert interviewing tips on how to find the best fit for the role and how to decide what traits to prioritize over others to give you the best chance for success.

Read more
Stop Selling, Start Leading: Personal Leadership Mission

Stop Selling, Start Leading: Personal Leadership Mission

In the second installment of her series on leadership and organizational alignment, Julie Gessner discusses how personal, team, and credit union leadership missions all influence one another.

Read more
Stop Selling, Start Leading

Stop Selling, Start Leading

Having a pretty mission statement slapped on the wall of your credit union lobby is great, but actually aligning that mission with leadership goals and the organization’s culture is what makes the mission possible to live out, says Julie Gessner.

Read more
Confessions of a Retired CEO: Favoring Expertise Over Common Sense

Confessions of a Retired CEO: Favoring Expertise Over Common Sense

Chip Filson shares the reflections of a retired CEO, who—given the benefit of hindsight—can see one of the major mistakes he made when dealing with his credit union superivsory committee and the distance between the credit union and members that was created as a result.

Read more
When the Song Fades: Leadership Turnover and the Loss of Cooperative Identity

When the Song Fades: Leadership Turnover and the Loss of Cooperative Identity

Chip Filson shares the insight gained from his conversation with former CEO, Randy Karnes, on the topics of leadership, succession, and ensuring the mission of the credit union is passed down through leaders.

Read more
Managers: This Is Your Circus and These Are Your Monkeys

Managers: This Is Your Circus and These Are Your Monkeys

As a manager, are you trusting in your team members and helping them to grow, or are you micromanaging? Ashley Melder offers insight into how a leader’s management style can impact their team as well as employee retention, and where managers should be willing to step in or step back.

Read more
The Icarus Syndrome: What’s Holding Credit Union Leaders Back

The Icarus Syndrome: What’s Holding Credit Union Leaders Back

Just as Icarus took a fatal fall after flying too close to the sun, marketing expert Bo McDonald warns that credit union leaders may be on ther verge of making a similar mistake by forgetting their original mission and becoming overconfident or complacent in their business.

Read more
The Cost of Winning: Why Zero-Sum Thinking is Poisoning the Credit Union Movement

The Cost of Winning: Why Zero-Sum Thinking is Poisoning the Credit Union Movement

In an age where members belong to several financial institutions, Jeffrey Kusler explains why credit unions retaining a zero-sum thinking approach does little but pit credit unions against each other, opposing our cooperative foundations.

Read more
Go the Extra Mile — Just Don’t Drag the Team Behind You

Go the Extra Mile — Just Don’t Drag the Team Behind You

Nick Green of Route 31 Credit Union discusses the three devastating Ds of leadership: disconnect, delay, and distraction, and how you as a leader can overcome those to create a workplace your employees are proud to be a part of.

Read more