What Goes On in a Co-Op’s Suggestion Box?
Suggestion boxes have taken many shapes and forms over the years, but what hasn’t changed is how frustrating they can be. Dawn Moore ponders the proper procedure for handling suggestions, especially when you’re the owner.
Why Do Today’s Credit Union Thought Leadership Topics Create Doubt About the Future?
Are today’s credit union thought leaders helping or hurting the industry they hope to inspire? Randy Karnes addresses the risk of piling on expectations and best practices on credit unions, and the anxiety it might be creating.
Credit Unions: the Fight to Stay Relevant
As Money 20/20 takes off in Las Vegas this weekend, NACUSO’s Denise Wymore preps to moderate a debate between CU*Answers CEO, Randy Karnes, and Sarah Snell Cooke, of Cooke Consulting Solutions.
Consulted Out of Relevance
When does it make sense to seek the assistance of a consultant? ATL FCU President/CEO Robert Shane gives his thoughts on where credit unions might be going wrong when dealing with consultants, and how they can maximize their return when a consultant is needed.
Harnessing the Power of Cooperation and Collaboration
CU*Answers CEO Randy Karnes discusses the power of harnessing the power of collaboration and cooperation, and why it needs to be approached as an effective business design for win-win outcomes.
Takeaways from the 2019 CU*Answers Leadership Conference
CU*Answers held its Annual Leadership Conference discussing the future of the industry and of CU*Answers as it moves forward into 2020. Check out the key takeaways from each section of the event!
The Hurdles to Considering a Data Processing Change
When’s the right time to consider a core processing change? Sometimes it can seem like never what with bad experiences, juggling contracts, and reluctance to change. Scott Collins identifies how a cooperative solution can help lift you over the hurdles to making that change.
A Good Plan is Good for Little Without the Willingness to Adapt
Success in business comes not only from having a plan, but from being willing to adapt that plan to life’s circumstances. Check out CU*Answers COO Geoff Johnson’s insights on planning for business and life, and the necessity for adaptability in reaching your goals.
Takeaways from the CU*Answers CEO Strategic Developers Boot Camp
A week of intense debate and brainstorming between credit union CEOs, high level managers, and CU*Answers staff, during which overarching strategies for the future of internet retailing, teller platforms, and online and mobile tools were discussed.
5 Things To Know About CU*Answers CEO Strategic Developers Boot Camps
Signalling a change in how CEOs and their business development executives can participate in creating the solutions our network will take to market, we’ll interact with CEOs and senior-level executives in our CUSO community who have a builder’s soul and want to work with us to build a future, based on what we all want to own and use.