They Want Your (Member’s) Data
So you’ve found the vendor of your dreams, but in exchange for their amazing product, they’re demanding your members’ data…do you go for it? John Beauchamp shares critical policies and rules to consider before signing your data away on the dotted line.
The Credit Union’s Data-Rich, Insight-Poor Dilemma
Credit unions are constantly collecting member data, yet most of it sits unused, doing little to build a connection between the member and the credit union. Ashleigh Craven urges credit unions to take their data out of the box and use it to start meaningful conversations with members.
The Lost Art of Householding Members
The concept of householding members, while a powerful tool, has been forgotten and neglected by many credit unions nowadays, says Keegan Daniel. He explains what benefits householding provides a credit union and why should yours should try it.
Daily Care and Feeding of Today’s Data Center Part Two: Architecture
In part two of his series on applying a risk-based approach to managing today’s data center, Jim Lawrence covers the second aspect: architecture.
Catering to Digital Natives: Bridging the Gap Between Branches and Digital Channels
Credit unions always strive to meet their members where they are, and in today’s society, where they are is online. Jennifer Dimenna shares some of the latest research on what digital tools consumers are looking for from their credit unions and how they can rise to the challenge.
Making Data-Driven Recruitment Decisions
Recruitment can be challenging for any organization, but using data-driven strategies can help you find the perfect candidate without the hassle, saving both time and money, says Milinda Miller.
Are We Morphing the Wrong Way?
As the price for just about everything is increasing, so are the seemingly endless fees credit unions are charging their members, says Jerry Collins, who argues that these fees burden members and work in opposition of the foundation on which credit unions are built.
Questions to Consider When Requesting Custom Reports
There’s more to submitting a custom report request than simply making the request, says BlueOx Credit Union’s George Hopper. Data analysts may ask a number of questions in the process and offer new perspectives to consider. Hopper offers a few example questions you should know before making your next request.
Managing, Validating, and Protecting Your Data
Data is essential to credit union operations, but sloppy handling of data can make utilizing it difficult and inefficient—and when unprotected, can lead to data loss. Data Analyst Tabitha Pierce shares practical advice on how to manage and safeguard your data.
Wrangling Inconsistent Data: How to Use Automation to Create Governance
Without data governance, your data can become an inconsistent nightmare, making utilizing it nearly impossible. Tabitha Pierce explains how to use Excel and Power Query to wrangle your data, take control, and create consistency.
