First Financial Credit Union Launches New Network Brand to Help Credit Unions Achieve Greater Success Through Collaboration

First Financial Credit Union Launches New Network Brand to Help Credit Unions Achieve Greater Success Through Collaboration

encurage financial network, a cooperative effort of four formerly independent credit unions and three credit union service organizations (CUSOs), has officially set a date for its launch. The network aims to help members keep their local credit union legacy while providing their credit unions the tools to improve operations, maximize resources, and enhance member services by pooling and sharing knowledge in true collaborative fashion.

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CUNA Digital Marketing School to Empower Credit Unions with AI, Innovative Strategies

CUNA Digital Marketing School to Empower Credit Unions with AI, Innovative Strategies

CUNA Digital Marketing School, an event designed to help credit unions stay ahead in an ever-changing digital landscape, will offer a unique learning environment featuring industry experts and experienced digital marketers from the credit union sector.

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Eltropy’s User Conference Brings Digital Conversations and AI to the Forefront for CFIs

Eltropy’s User Conference Brings Digital Conversations and AI to the Forefront for CFIs

Eltropy, the leading digital conversations platform for community financial institutions, is excited to announce its inaugural Eltropy User Conference, taking place May 16-18, 2023 at the Salt Lake City Marriott City Center.

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Pioneer Valley Credit Union Partners with Mahalo Banking to Accelerate Digital Transformation

Pioneer Valley Credit Union Partners with Mahalo Banking to Accelerate Digital Transformation

Pioneer Valley Credit Union (Pioneer Valley) has signed a partnership agreement with Mahalo Banking, a CUSO that provides online and mobile banking solutions for credit unions.

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ORNL Federal Credit Union President to Retire

ORNL Federal Credit Union President to Retire

ORNL Federal Credit Union recently announced that President & CEO Colin Anderson has informed the ORNL FCU Board of Directors and employees of his intention to retire on September 30, 2023.

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Video Freedom & Safety with Hawaii Central FCU Video Banking

Video Freedom & Safety with Hawaii Central FCU Video Banking

Launched in 2021 to accommodate members during the pandemic and keep our kupuna and other at-risk populations safe, Hawaii Central Federal Credit Union (Hawaii Central FCU) is well into year two of the program.

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Credit Union Industry Strong and Resilient Amid Silicon Valley Bank Collapse

Credit Union Industry Strong and Resilient Amid Silicon Valley Bank Collapse

CUs who gathered at Eltropy’s “Digital Conversations For CFIs” event in San Jose on March 16 discussed reasons to stay calm and stay the course – as credit unions highlight the stability of their community lending approach.

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Co-op Announces Two New Keynote Speakers for THINK 23, Plans to Unveil 2023 CU and Consumer Growth Strategy Research

Co-op Announces Two New Keynote Speakers for THINK 23, Plans to Unveil 2023 CU and Consumer Growth Strategy Research

Co-op Solutions is announcing two new keynote speakers for its THINK 23 conference, adding to its line-up of world-class thought leaders on the payments industry, digital transformation and consumer behavior.

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CUSG Awards Exceptional Experiences in Customer Service with Top Honors

CUSG Awards Exceptional Experiences in Customer Service with Top Honors

CUSG has announced its 2023 MemberXP Best of the Best awards, recognizing credit unions setting the standards in delivering exceptional experiences while building long-lasting relationships with their members, one interaction at a time.   

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Eltropy’s AI Platform Gets Smarter as Contact Center Demand Surges 

Eltropy’s AI Platform Gets Smarter as Contact Center Demand Surges 

Eltropy, the leading digital conversations platform for community financial institutions (CFIs), announced the latest upgrade of its Intelligent Virtual Agent (IVA) product designed for Contact Centers.

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