CUSG Awards Exceptional Experiences in Customer Service with Top Honors

CUSG Awards Exceptional Experiences in Customer Service with Top Honors

CUSG has announced its 2023 MemberXP Best of the Best awards, recognizing credit unions setting the standards in delivering exceptional experiences while building long-lasting relationships with their members, one interaction at a time.   

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Eltropy’s AI Platform Gets Smarter as Contact Center Demand Surges 

Eltropy’s AI Platform Gets Smarter as Contact Center Demand Surges 

Eltropy, the leading digital conversations platform for community financial institutions (CFIs), announced the latest upgrade of its Intelligent Virtual Agent (IVA) product designed for Contact Centers.

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Collabria Financial Renews Partnership with Co-op Solutions to Buoy Competitive Credit Products

Collabria Financial Renews Partnership with Co-op Solutions to Buoy Competitive Credit Products

Collabria Financial, Canada’s largest B2B2C digital credit payments issuer, has renewed its long-time partnership with Co-op Solutions for Full-Service Credit processing.

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Michigan Credit Union Foundation Releases 2022 Impact Report, Awarded $80K in Community Enrichment Grants

Michigan Credit Union Foundation Releases 2022 Impact Report, Awarded $80K in Community Enrichment Grants

Lansing, Mich. — March 7, 2023 — The Michigan Credit Union Foundation (MCUF), an organization cooperatively empowering credit unions to increase financial wellbeing by supporting community enrichment, financial education and credit union development initiatives, has released its 2022 MCUF Impact Report. Download the 2022 MCUF Impact Report “This year’s MCUF...

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Eltropy Brings Sunshine to California Credit Unions with “Digital Conversations For CFIs” Tour of the Golden State

Eltropy Brings Sunshine to California Credit Unions with “Digital Conversations For CFIs” Tour of the Golden State

Eltropy, the leading digital conversations platform for community financial institutions (CFIs), is excited to announce its “Digital Conversations for CFIs” Tour, which will take place across the U.S., starting in San Jose, March 16.

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Kansas Teachers Community Credit Union Signs with Mahalo Banking to Modernize Digital Banking Platform Usability

Kansas Teachers Community Credit Union Signs with Mahalo Banking to Modernize Digital Banking Platform Usability

Kansas Teachers Community Credit Union, today announced the signing of a new partnership agreement with Mahalo Banking, a CUSO that provides online and mobile banking solutions for credit unions.

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MCUL Announces 2023 MCUL and MCUF Award Winners

MCUL Announces 2023 MCUL and MCUF Award Winners

The Michigan Credit Union League has announced the winners of the 2023 MCUL Awards and the Michigan Credit Union Foundation Awards.

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Eltropy Introduces Revolutionary Digital Conversations Platform

Eltropy Introduces Revolutionary Digital Conversations Platform

Eltropy today announced the introduction of a first-of-its-kind Digital Conversations Platform — designed specifically for credit unions.

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Co-op Solutions Introduces Co-op Pay Network to Help Credit Unions Optimize Debit Profitability

Co-op Solutions Introduces Co-op Pay Network to Help Credit Unions Optimize Debit Profitability

To position credit unions to receive the most favorable debit point-of-sale terms, Co-op Solutions has formed a new debit POS network specifically for these institutions.

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Launch Credit Union Announces Formation of VyFi, LLC to Provide Credit Union Compliance Services

Launch Credit Union Announces Formation of VyFi, LLC to Provide Credit Union Compliance Services

Launch Credit Union in conjunction with Launch CUSO Holdings, LLC is pleased and excited to announce the formation of VyFi, LLC (VyFi), a Credit Union Service Organization (CUSO) which specializes in helping Credit Unions audit and identify their cyber threats and meet their information security compliance and assessment mandates.

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