CU Trades: NCUA is Too Picky in Anti-Money Laundering Exams
NCUA examiners are too picky in their Anti-Money Laundering/Bank Secrecy Act enforcement and are citing financial institutions for small technical violations, NAFCU and CUNA have told the agency, reports David Baumann of the Washington CU Daily.
Beware of Ideas That Are Not Your Business
John Beauchamp urges credit unions not to be blinded by flashy ideas and technologies that bring nothing to the business—or their members—except glitz and glamor.
Cracking the Code: Millennials and Gen Z
Figuring out how to market to Millennials and Gen Z seems to be a riddle with no answer, but the code might have finally been cracked. Emily Claus dives into what younger generations want from the financial institutions and how your credit union can get on track.
An Open Secret: NCUA, Oxymorons, and Merger Truths
Could the NCUA really be said to be helping credit unions when in 2014 they published “Truth in Mergers”? Chip Filson points out the oxymorons that litter the publication, and asks whether NCUA will change its tune in the future.
DOJ Endorses Interchange Rule that Credit Unions Hate
The Justice Department this week threw its support behind the Fed’s proposed rule that would require financial institutions to give merchants a choice of debit card networks for online transactions and other purchases when consumers do not physically present their debit cards, reports David Baumann of the Washington Credit Union Daily.
It’s Time to Say Goodbye to Internet Explorer
If you’re one of the few left holding onto Internet Explorer as it slowly dies—Keegan Krajniak want you to reconsider. He covers some of the potential security risks behind using the browser and why you should finally let it go.
The Pitfalls of Polish
High-quality graphics and copywriting can be effective marketing tools, but they can also alienate your audience and hurt your brand. Travis Root shares how to avoid some common mistakes.
Counseling Members When Identity is Compromised
When a member faces a potential account breach, they turn to their credit unions for help, but what happens when the teller isn’t sure what to do either? Jim Vilker offers up key steps to take when identity and accounts are compromised and resources to help you better support your members during the recovery process.
Biden to Nominate Harper for Full Term on NCUA Board
President Biden has announced his intention to nominate National Credit Union Administration Chairman Todd Harper to serve a full term on the agency board, reports David Baumann of the Washington Credit Union Daily.
Eleven More Things for Credit Unions to Think About in 2021 and Beyond
In part two of her series on things credit unions need to be thinking about in the coming years, Emily Claus covers business continuity, the slow death of the checking account, and everything in between.
