NCUA Board to Consider Strategic Plan

NCUA Board to Consider Strategic Plan

Among other issues, the NCUA board will consider the agency’s 2022-2026 Strategic Plan at its July 22 meeting, reports David Baumann of the Washington Credit Union Daily.

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How Internet Retailing Improves the Communication and Sales Process

How Internet Retailing Improves the Communication and Sales Process

Lead Developer of E-Commerce Keegan Krajniak discusses how internet retailing—when used effectively—will help your credit union not only with sales, but with streamlining communication.

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What Is a SOC Report and Why Do You Need One? (Hint: Don’t Put It in the Laundry!)

What Is a SOC Report and Why Do You Need One? (Hint: Don’t Put It in the Laundry!)

Christen Lipschutz breaks down the various SOC reports, what’s in them, and how they can be beneficial for your credit union.

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Google Search Console: How to Use Your Free Data

Google Search Console: How to Use Your Free Data

Looking for ways to improve your website’s traffic? Casey Smith explains how the Google Search Console’s free data will let you do just that.

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CUNA Committee: Small Credit Unions Face Daunting Challenges

CUNA Committee: Small Credit Unions Face Daunting Challenges

Small credit unions play a vital role in the credit union community, but they face daunting challenges that larger institutions find easier to conquer, the Credit Union National Association said in a new report, reports David Baumann of the Washington CU Daily.

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Save Time with Good Record Keeping and Analysis

Save Time with Good Record Keeping and Analysis

A little time spent now on tracking and analyzing your work can save you a lot of time later, says Andrew MacMillan. How will you incorporate analysis in your daily routines to improve your effectiveness?

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Underserved and Underbanked Communities Are Turning to FinTech

Underserved and Underbanked Communities Are Turning to FinTech

With the capabilities of modern technology, underserved communities are taking financing into their own hands and creating FinTechs tailor-made for their needs. Credit unions should reconsider how they’re reaching out, Emily Claus advises, or risk losing the communities they claim to serve.

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Tea Time with Tony: Accordions…Good for Polka, Bad for Website User Experience

Tea Time with Tony: Accordions…Good for Polka, Bad for Website User Experience

Web Developer Tony Muka warns credit unions to stay away from the allure of website accordions or they may risk losing user experience and accessibility.

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NCUA to Distribute $865.5 Million as Part of Corporate Resolution Process

NCUA to Distribute $865.5 Million as Part of Corporate Resolution Process

The NCUA will distribute $865.5 million to 1,800 capital account holders that helped bail out corporate credit unions following the 2008 financial crisis, reports David Baumann of the Washington Credit Union Daily.

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Learning to Adjust: Reflecting on the Transition from Office to Home to Office Again

Learning to Adjust: Reflecting on the Transition from Office to Home to Office Again

Client Service Representative Jenn Baker reflects on her experience adjusting to remote work and how she managed to help her clients amid the chaos.

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