Working Remotely: A Common Sense Approach Part Two
Continuing his series on how to effectively work from home, Michael Cirivello tackles the personal side of things: how to remain focused on your work, up-to-date with your team members, and stay sane in the process.
The Myth of Efficiency and the Allure of Scale
Do mergers and bank purchases, by increasing scale, also increase efficiency and lower operating costs? Or are credit unions focusing on the wrong method? Chip Filson argues the latter.
Event Planning in the Midst of a National Shutdown
If you’re an event planner, chances are you’ve been scrambling to deal with the fallout of coronavirus and cancelled plans. But how will this experience affect the future of event planning and what contingencies planners factor in? Stephanie Underwood shares her thoughts.
Working Remotely: A Common Sense Approach Part One
Working remotely can be a challenge if you’ve never done it before, and it requires a great deal of planning and security. Focusing on the practical side of working from home, Michael Cirivello details what precautions you should be taking to keep your computer secure and how to spot suspicious behavior.
The Five Keys to Good Customer Service Part One: Communication
In the first part of this new series focusing on what makes for great customer service, Morgan VanEnk starts with the basics: communication.
Credit Unions and Farming: What We Can Learn About Business Sustainability
Contrary to the cliché that size is equal to success, Chip Filson argues that various credit union sizes serve to make the industry stronger. Relating credit unions to the co-op method of community supported agriculture, he reminds us that scale is no substitute for community.
Managing Regulatory Ramifications in Today’s Environment
With COVID-19 altering the country every day, credit unions are being required to make significant decisions and changes with little notice. Jim Vilker lends some guidance on how to prepare your credit union for any eventual justification that may be required once things return to the norm.
Learning at the Speed of the Crisis: A Cooperative Advantage
In the midst of the coronavirus crisis, everything around us is closing and canceling. During this time, Chip Filson conveys how essential it is for credit unions to keep learning and working thorough the crisis to continue serving their members until the world around us returns to normal.
Coronavirus: What Credit Unions Can Do For Their Members
Coronavirus is affecting members’ lives far and wide. CUSO Mag Editor Esteban Camargo reminds credit unions they’ve been in the position of providing emergency assistance before, and provides some suggestions for those looking to help.
Educating People on Credit Unions: Missed Opportunities and Misconceptions
A startling number of people know absolutely nothing about credit unions. Do they have mobile banking? Are they open for anyone to join? Are they even insured? Coming from the perspective of someone who once believed these things, Emily Claus examines the most common misconceptions regarding credit unions and where they can be corrected.
