Make Mastering a Communication Style Your New Year’s Resolution
Come January 1st, it’s normal to consider whether to commit to some New Year’s resolutions. Julie Gessner has a suggestion: master an understanding of the communications styles to improve your interactions with others.
Concern for Community Makes a Comeback: Credit Unions Spread Holiday Cheer
Following a lackluster year in holiday giving during the pandemic, Emily Claus happily reports the various ways credit unions are bringing holiday cheer back and giving to their communities.
Facts vs. Fictions: the NCUSIF Financial Model Works—Even When Mismanaged
Chip Filson compares the NCUSIF’s projected net operating loss against the actual data and discusses potential ramifications for the variance in these numbers.
Four Things Credit Union Executives Should Do About Cybersecurity Right Now
Dave Wordhouse covers four areas where credit union executives can look to improve their cybersecurity right now.
Credit Unions: Banks for Children
CUSO Mag’s Esteban Camargo discusses the Hollywood perception of credit unions, and the hurdles the industry faces to overcome common misconceptions among consumers.
My Sales Culture Is a Flop, What Now?
Shifting from a service culture to a sales culture at your credit union can be a tricky endeavor that often leads to confusion and hesitation. Thankfully, Julie Gessner has a guide to help make this transition beneficial and effective for everyone.
The Dates That Can Change Your Career
If you’re not making note of the dates that can change your career, you’re falling behind those who do. Randy Karnes shares his thoughts on how leaders identify opportunities to shine and then put the work in.
Conducting a Site Visit: What to Know Before You Go
Stephanie Underwood lays out some of the major considerations to keep in mind when choosing an event venue and what to have on your checklist during a site visit.
Warren Buffet’s Wisdom for Coops
Chip Filson contemplates how Warren Buffet’s wisdom offers a new perspective on the credit union industry.
Your Results May Vary: The Hidden Price of Customization
Dawn Moore warns credit unions against diving too deep into customization as the result can make shared resources and support materials confusing enough to members that they become useless.
