Are You Going Undercover in Your Credit Union?
It’s not enough for CEOs to run their credit unions by simply looking at the data and adjusting. According to Megan Ernsberger, CEOs should be going “undercover” and listening to frontline workers to discover what’s really going on in their credit union and how they can best serve their members.
Strategic Income Solutions Partners with Tru Treasury
Strategic Income Solutions (SIS) is happy to announce a partnership with Tru Treasury to offer comprehensive treasury management solutions for credit unions.
Celebrating International Credit Union Day 2021
Celebrating credit unions and their cooperative spirit around the globe, the 73rd International Credit Union Day® recognizes how credit unions and members work together to build financial health. Emily Claus delves into this year’s theme, meaning, and celebrations.
Executives on Leadership: The Power of Ownership
Continuing her series on executive leadership, Alycia Meyers shares insight on how to inspire the power of ownership within your employees and members alike.
When Leaders Lack Confidence in Their Organization
Chip Filson scrutinizes the NCUA’s new Risk-Based Capital rule and the unsettling realization that these new guidelines may signal from the board a lack of faith in their own organization.
How to Create a Great Member Disservice Team
Never waste time wondering how you can easily annoy and disservice your credit union members again as John Beauchamp shares his list for how to create an exceptional member “disservice” team!
The Coterminous Advantage
Negotiating vendor contracts all at once may seem overwhelming, but Ed Jesionowski argues that it gives the credit union a great advantage in the long run.
Why Aren’t Your Members Attending Your Annual Membership Meeting?
Annual meetings are essential for keeping your member-owners informed and invested in the credit union, so how do you get your members in the door? Melissa Fulgenzi shares her thoughts after attending annual meetings at multiple credit unions.
Experts Predicting Doom: A Perennial Practice
Predicting the potential doom of a thing is easy. Predicting its certain doom is silly. Chip Filson suggests listening to doomsayers for warnings, then moving forward towards progress.
The Pitfalls of Polish
High-quality graphics and copywriting can be effective marketing tools, but they can also alienate your audience and hurt your brand. Travis Root shares how to avoid some common mistakes.
