A Cooperative Community Park

A Cooperative Community Park

Cooperatives know going it alone isn’t necessary. Chip Filson shares how six cooperatives, including three credit unions, combined resources to create a community park.

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A 50th Anniversary “Framing Story”: Tomorrow—We’ll Meet You There

A 50th Anniversary “Framing Story”: Tomorrow—We’ll Meet You There

Chip Filson shares his thoughts on the 50th anniversary of cooperative CUSO CU*Answers and the message they sent to owners.

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Don’t Let Coronavirus Be a Barrier Between Your Credit Union and Your Community

Don’t Let Coronavirus Be a Barrier Between Your Credit Union and Your Community

In the middle of a pandemic, it can seem impossible for credit unions to stay connected to their communities, but Emily Claus offers a reminder that staying connected isn’t a choice, it’s essential to what defines credit unions.

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Community Reinvestment Coalition: Subject Credit Unions to CRA Tests

Community Reinvestment Coalition: Subject Credit Unions to CRA Tests

The National Community Reinvestment Coalition said that if underserved areas of the U.S. are going to be revitalized, non-banks, including credit unions, should be subject to the Community Reinvestment Act, reports David Baumann of the Washington CU Daily.

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Does Common Bond Matter Anymore?

Does Common Bond Matter Anymore?

Today, fields of membership with limited scopes have been replaced with the more generalized community charter. Chip Filson looks at the evolution of the common bond and what we can learn from it.

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Presenting the Right Message About Credit Unions in Today’s Crisis

Presenting the Right Message About Credit Unions in Today’s Crisis

Credit unions facing an economic downturn need to avoid being swayed by the doomsayers, says Chip Filson. The most important thing for credit unions is in how they respond.

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Creating and Actively Following Your Credit Union Mission Statement

Creating and Actively Following Your Credit Union Mission Statement

It’s one thing to have a mission statement, it’s another to actively follow it in your credit union’s daily business. Danielle Caliendo lays out why it’s important to have a community focused mission statement – and have your staff aim to live by it every day.

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Are You Helping Younger Members Save for Their Future?

Are You Helping Younger Members Save for Their Future?

Credit unions aren’t just for the adults, kids and teens need ways to save and prepare for their future as well. Samantha Seume covers some of the best ways to get the younger generations engaged with your credit union.

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Community Pulls Together to Stuff the Bus – and Sets a Record

Community Pulls Together to Stuff the Bus – and Sets a Record

Dozens of businesses and community organizations, including CU*Answers’ Communi7y Crew, recently pulled together to raise school supplies for the annual Stuff the Bus event, and set a new record.

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Would You Like Some Catsup? A Journey in Customer Service Excellence

Would You Like Some Catsup? A Journey in Customer Service Excellence

Julie Gessner tackles the importance of good customer service and brick and mortar stores in a tale of credit unions, wayward road trips, and a need for some catsup.

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