Defense Bill is Latest Forum for Marijuana Banking Fight

Defense Bill is Latest Forum for Marijuana Banking Fight

Marijuana banking, not bank access to military bases, may emerge as a major issue for credit unions as the Senate prepares to consider its version of the annual defense authorization bill, reports David Baumann of the Washington Credit Union Daily.

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Executives on Leadership: Being a Great Coach

Executives on Leadership: Being a Great Coach

Continuing her series on leadership, Alycia Meyers tackles the daunting concept of coaching and how you as a supervisor can work with your employees to build a mentorship that returns as much as you invest.

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Should We Conduct Collections Through Text and Email?

Should We Conduct Collections Through Text and Email?

Jerry Collins contemplates the system in which credit unions implement new processes only for regulators to step in and tell them they did it wrong and considers how we can change this dynamic—specifically in regards to collections via email and text.

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Ten Questions for Whole Bank Purchases

Ten Questions for Whole Bank Purchases

Chip Filson urges credit unions to carefully review these ten questions before considering any bank purchase.

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Credit Unions Want Quick Guidance on Digital Assets

Credit Unions Want Quick Guidance on Digital Assets

Many credit unions appear to be anxious for the National Credit Union Administration to issue guidance about how they may host a digital wallet and use other new technology to provide new services to their members, reports David Baumann of the Washington Credit Union Daily.

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Are You Going Undercover in Your Credit Union?

Are You Going Undercover in Your Credit Union?

It’s not enough for CEOs to run their credit unions by simply looking at the data and adjusting. According to Megan Ernsberger, CEOs should be going “undercover” and listening to frontline workers to discover what’s really going on in their credit union and how they can best serve their members.

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Surrogation: The Monster Lurking in Your Data

Surrogation: The Monster Lurking in Your Data

Are your key performance indicators Frankenstein’s monster? CUSO Magazine’s Esteban Camargo explains the perils of surrogation and how credit unions can avoid the trap of metrics running away with strategy.

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Security Weaknesses You May Be Overlooking

Security Weaknesses You May Be Overlooking

As part of cybersecurity month, Emily Claus shares why credit unions need to carefully consider who they partner with, how they’re creating friction in the user experience, and what risks might slip through the cracks.

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Harper Endorses Report Identifying Climate Change as Systemic Risk

Harper Endorses Report Identifying Climate Change as Systemic Risk

Federal financial regulators, including NCUA Chairman Todd Harper, endorsed a plan to ensure that agency rules and policies address the risks of climate change, reports David Baumann of the Washington Credit Union Daily.

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What Harper Got Wrong with the CUSO Rule Vote

What Harper Got Wrong with the CUSO Rule Vote

Vic Pantea shares his thoughts on the recent CUSO rule approved by the NCUA board, and why Harper got the vote wrong.

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