Credit Unions: Banks for Children
CUSO Mag’s Esteban Camargo discusses the Hollywood perception of credit unions, and the hurdles the industry faces to overcome common misconceptions among consumers.
Looks Aren’t Everything: What Makes a Website Stand Out
Designer Peter Meyers urges credit unions to take a step back from the color palettes and font choices to reexamine their website’s content and find ways to inspire users to engage with their site.
NCUA Reg Agenda: Bank Purchases, Overdrafts
During the next six months the National Credit Union Administration board may issue final rules governing overdrafts and the purchase of a bank by a credit union, the agency said in its Fall regulatory agenda.
My Sales Culture Is a Flop, What Now?
Shifting from a service culture to a sales culture at your credit union can be a tricky endeavor that often leads to confusion and hesitation. Thankfully, Julie Gessner has a guide to help make this transition beneficial and effective for everyone.
The Dates That Can Change Your Career
If you’re not making note of the dates that can change your career, you’re falling behind those who do. Randy Karnes shares his thoughts on how leaders identify opportunities to shine and then put the work in.
Conducting a Site Visit: What to Know Before You Go
Stephanie Underwood lays out some of the major considerations to keep in mind when choosing an event venue and what to have on your checklist during a site visit.
CFPB: Crackdown on Overdraft Policies is Coming
The CFPB intends to crack down on financial institutions that charge the largest fees for overdrafts and is considering “a wide variety of regulatory interventions” to better supervise such fees, Director Rohit Chopra said.
Warren Buffet’s Wisdom for Coops
Chip Filson contemplates how Warren Buffet’s wisdom offers a new perspective on the credit union industry.
Your Results May Vary: The Hidden Price of Customization
Dawn Moore warns credit unions against diving too deep into customization as the result can make shared resources and support materials confusing enough to members that they become useless.
The Key to Creating a Good Risk Assessment
A good risk assessment is essential for determining your credit union’s current risk status and if additional loss mitigation controls are needed. So how do you go about creating one? Jim Vilker offers advice on the process.
