Michigan Credit Unions Buy Back Medical Debt for Over 3,000 Community Members
Jim Smith details how nine Michigan credit unions banded together to provide medical debt forgiveness for over 3,000 community members, proving that the true focus of credit unions is all about people.
Takeaways from the CU*Answers CEO Strategies Week
Credit union CEOs from around the country converged on Grand Rapids for CU*Answers’ 2019 CEO Strategies Week. CUSO Magazine’s Esteban Camargo gives a thrilling recap of the events.
Is Your Credit Union Helping You Plan for Retirement?
Is your credit union going above and beyond to help you properly manage and save for retirement, or simply offering the same as everyone else? Barb Cooper needed more from her retirement accounts – and she found it.
Board Member Liability in an Age of Litigation Part 1: Duties and Case Studies
In a time of growing legal pressure for credit union board members, Patrick Sickels covers the most important legal requirements and case study examples in this two part series.
Are You Doing Your Imaging Due Diligence?
There’s always room for error, even with the best systems. That’s why John Beauchamp wants to make sure you’re doing your imaging due diligence, so you’re ready for whatever comes your way.
Why Financial Disruption is an Attractive Fintech Opportunity
Chip Filson details why high barriers to entry are forcing new innovation to take less traditional forms in the financial industry.
Data Strategies: 10 Simple Ways to Get Value from Your Data
Thomas Hull wants you to make the most of your data, and he’s got ten easy tips to help you use that data to understand and serve your members better.
An Evolving Perspective on Credit Union Tools
As a 40-year credit union veteran, Mary VanAntwerp has seen a lot of changes in the way credit unions adapt new technology. As the tools change – so do her expectations and opinions of what they should do.
If Cross Selling Is a Burden, You’re Doing It Wrong
Monica Boguszewski was terrified of cross selling, until she realized the opportunity it created for her members to learn about helpful services. Now, she wants to make sure your training your staff to do the same.
How Many Members Does My Credit Union Have?
How does your credit union calculate its total member count? Keegan Daniel covers some of the best methods for determining member count, based on what best suits your needs.
