Improving Cash Efficiency
While many are turning to digital payments for the majority of their transactions, cash still plays an integral part in our economy, and as such, credit unions should look to improve cash logistics efficiency, says Jim Petit.
NCUA Releases Research Note On Overdraft Fee Income
The NCUA has released a research note on credit union NSF and overdraft fee income as the CFPB attempts to limit such fees, Emily Claus reports.
Would Your Credit Union Be Missed?
Marketing expert Bo McDonald asks credit unions to examine what unique and irreplaceable value they’re offering members and the community. If your credit union disappeared tomorrow, would it be missed?
Avoiding the Tyranny of Open Banking
As open banking starts to gain traction, Allyn VanDyk encourages credit unions to start asking the right questions in preparation before taking any steps.
The Daily Care and Feeding of Today’s Data Center (Part Three): Infrastructure
In the last article of his series on data centers and the center FFIEC IT Examination Handbook, Jim Lawrence covers the third and final component: infrastructure.
NCUA Releases Report on 2023 Credit Union Diversity Self-Assessment
CUSO Magazine’s Esteban Camargo summarizes some of the results of the NCUA’s recently published 2023 Credit Union Diversity Self-Assessment Results Report, a voluntary survey credit unions can participate in.
The Need for a Level Playing Field
Chip Filson points out one major area of difference between federally- and state-chartered credit unions: compensation transparency. Chip asks the question, why should FCUs be exempt from this basic level of accountability to their members?
Empowering Members Through Education
With banking technology and member needs ever-evolving, Jeffrey Kusler shares how Journey Federal Credit Union is using their new role—the Navigator—to help their members meet their goals.
Topics Credit Unions Should Keep an Eye On in the New Year
With the first week of the new year under our belts, Emily Claus covers some of the industry shifts and potential changes coming in the next few months that credit unions should have an eye on.
America’s Credit Unions Sets 2025 Advocacy Priorities
In the first week of the new year, America’s Credit Unions has released its official advocacy priorities for 2025, just two months ahead of the Governmental Affairs Conference, reports Emily Claus.