The Future of Payments: RTP & the FedNow® Service
Kendra Erickson explains the differences between the Clearing House’s RTP payment rail and the newly implemented Federal Reserve’s FedNow® Service payment rail, and what the future might hold for instant payments.
Bulk Emails: New Requirements For Your Credit Union
Credit unions are in the bulk email-sending business, whether they know it or not, and need to pay attention to changing industry and technical requirements, or they may soon find themselves unable to send any emails to anyone, says Dave Wordhouse.
Five Things You Might Not Know Need Updating on Your Website
Often, website updates focus on aesthetics—layout, content, brand colors, and banners—but fail to delve into the backend updates websites require to deliver those visuals quickly and effectively. David Damstra explains which essential updates you might be overlooking.
Mandates Failing in Cyber-Insurance: Why Mandates Work for Traditional Insurance Categories, But Not for Cyber-Insurance
While mandates may work well for other lines of insurance, they often fail when it comes to cybersecurity insurance, according to Brett Helm, who provides some background on the situation.
Banking’s Hidden Risk: Cyber Insurance Coverage Gaps, Exclusions, and Denied Claims
Cyber insurance has become essential in the past few years, with regulators expecting it of their credit unions, and many credit unions expecting it of borrowers. However, there are gaps in insurance that can leave businesses, and in turn credit unions, open to risk, says expert Brett Helm.
One Scam, Two Scam, Old Scam, New Scam
The more things change, the more they stay the same, or at least so it goes in the world of scammers. CUSO Magazine’s Esteban Camargo documents some of the oldest scams around as well as some newer ones that attempt to con your members out of their money.
Cybersecurity Awareness Month: Protect Your Credit Union and Your Members
October is Cybersecurity Awareness Month, and to celebrate the occasion, Emily Claus looks back on the history and importance of the month, and how your credit union can make the most of it.
Our Industry and Cybersecurity in 2023 and Beyond
As we head into Cybersecurity Awareness Month, Matt Sawtell examines the current state of cybersecurity in the credit union industry, where it’s going, and what credit unions should be doing to improve their security and prepare for increasingly high demands in examinations and insurance.
Save Time, Increase Revenue, and Create a Robust Customer Experience with AI Chatbots
In the new wave of AI technologies and applications, Web Applications Developer Casey Smith urges credit unions to consider the benefits of adding an AI chatbot to their websites to assist members at all hours of the day/
Alt text: What Is It and What Is It Good For?
Learning the dos and don’ts of alt text can seem overwhelming, and users may be tempted to add as much as they can. Accessibility expert Susanna Wojtkowiak explains the best methods for adding alt text without overwhelming those who need it most.
