Dangers Along the A.I. Frontier: Wiretapping and Class Action Lawsuits

Dangers Along the A.I. Frontier: Wiretapping and Class Action Lawsuits

The rapid advancement of artificial intelligence has businesses chomping at the bit to take advantage and gain an edge on competitors, but it can come at a cost. Patrick Sickels warns of some of the ways lawyers can capitalize on the wild west of technology, and how credit unions can avoid falling victim to their payday schemes.

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The Unique Challenge Facing Credit Unions

The Unique Challenge Facing Credit Unions

Credit unions pride themselves on member service, but can sometimes lack the product offering their members need. Joshua Herman encourages credit unions to look into wealth management products as a way to support members and generate income.

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The Daily Care and Feeding of Today’s Data Center (Part Three): Infrastructure

The Daily Care and Feeding of Today’s Data Center (Part Three): Infrastructure

In the last article of his series on data centers and the center FFIEC IT Examination Handbook, Jim Lawrence covers the third and final component: infrastructure.

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The Double-Edged Sword of Artificial Intelligence: Navigating Improper Usage

The Double-Edged Sword of Artificial Intelligence: Navigating Improper Usage

As the credit union moves forward in engaging with artificial intelligence, Tonya Cohen reminds the industry why it’s important to handle the technology with care and caution, lest its misuse damage the credit union’s brand and member trust.

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Don’t Buy Into A.I. Until You Read This

Don’t Buy Into A.I. Until You Read This

Look before you leap is an understatement when it comes to buying into AI. Thankfully, Dave Wordhouse has the steps and considerations you need before taking the plunge.

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Digital Member Experience: The Key to Loyalty

Digital Member Experience: The Key to Loyalty

Andrea Argueta warns credit unions of the dangers of becoming digital laggards and risks of falling behind on member expectations.

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The Hidden Horrors of a Visually Attractive Website

The Hidden Horrors of a Visually Attractive Website

When it comes to website design, aesthetics tend to be top-of-mind for credit unions. However, Tony Muka cautions against prioritizing a website’s appearance over what lies beneath: the code, functionality, and security.

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Are You Prepared for Cybersecurity Month?

Are You Prepared for Cybersecurity Month?

As we enter October, Emily Claus reminds readers of another very important reason for the season: Cybersecurity Awareness Month, and what your credit union should do to be prepared.

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Adding Personalization to Your Credit Union Website

Adding Personalization to Your Credit Union Website

Adding personalization to your credit union website can be a powerful tool that improves the member experience and creates more engagement, says Web Developer Casey Smith.

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Don’t Drop the Ball: How To Handle the Great Wealth Transfer While Matching Core Credit Union Values

Don’t Drop the Ball: How To Handle the Great Wealth Transfer While Matching Core Credit Union Values

With the Great Wealth Transfer on the horizon, families will be relying on credit unions to help make the processes as painless as possible in their time of grief. CEO Saeid Kian encourages credit unions to review and modernize their inheritance systems for the benefit of both employees and members.

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