ACH: The Past, Present, and Future

ACH: The Past, Present, and Future

As the demand for faster direct deposit and electronic payments increases, the Automated Clearing House is working meet expectations. Jeff Miller dives into the history of ACH and how it plans to keep up with future advancements.

Read more
Recommendations for Choosing a Technology Services Vendor

Recommendations for Choosing a Technology Services Vendor

Deciding on technology vendors is a complex and important process. To help you make the right choice, Matt Sawtell has compiled a list of things to consider when choosing which vendor will work best for your credit union.

Read more
Going Paperless: Remote Notaries, eNotaries, and Overcoming the Final 10%

Going Paperless: Remote Notaries, eNotaries, and Overcoming the Final 10%

In a follow-up to his lessons on going paperless, John Beauchamp covers why that last 10% of the process is so difficult to overcome, even when the technology is there and ready to use. Notarization may be the next domino to fall.

Read more
Balancing Marketing with a Member’s Sense of Urgency

Balancing Marketing with a Member’s Sense of Urgency

What’s the best way to market to your members on mobile apps? How do you balance providing information with a member’s sense of urgency? Ken Vaughn discusses different mobile marketing approaches and how to be informative without roadblocking users.

Read more
Software Updates: How Much Is Too Much?

Software Updates: How Much Is Too Much?

With the amount of technology we have in both our personal and professional lives, Bob Colburn wonders if we can ever go a day without an update of some kind, and how to judge when we’ve hit the limit.

Read more
How Online Is Your Credit Union? Do You Have a Branch at the North Pole?

How Online Is Your Credit Union? Do You Have a Branch at the North Pole?

According to Kyle Karnes, mobile and online banking technology have made it possible to establish a completely virtual credit union from just about anywhere – even the North Pole. Is it time for your credit union to make the trek?

Read more
Are You Doing Your Imaging Due Diligence?

Are You Doing Your Imaging Due Diligence?

There’s always room for error, even with the best systems. That’s why John Beauchamp wants to make sure you’re doing your imaging due diligence, so you’re ready for whatever comes your way.

Read more
An Evolving Perspective on Credit Union Tools

An Evolving Perspective on Credit Union Tools

As a 40-year credit union veteran, Mary VanAntwerp has seen a lot of changes in the way credit unions adapt new technology. As the tools change – so do her expectations and opinions of what they should do.

Read more
Are You Really Ready to Go Paperless?

Are You Really Ready to Go Paperless?

It seems like everyone is obsessed with going paperless these days. While this can be money and time saving, it’s best not to dive in headfirst with unrealistic expectations. John Beauchamp will help you figure out where to go paperless, and where to take it slow.

Read more
Five Things to Consider When Planning an IT Budget

Five Things to Consider When Planning an IT Budget

There are a lot of moving parts that go into making a successful IT budget, good thing Matt Sawtell has some tips to help make your planning a little easier.

Read more