Managing Critical Vendor Relationships: More Process Than Tool
Having a vendor management tool can be a great boon, but it’ll take a sound plan and policy to manage your vendor relationships effectively. Jim Vilker shares his thoughts on what a good policy and procedures need to succeed.
Continuity at the Core: Testing and Exercising Your Response
In the sixth installment of his business continuity and disaster recovery series, Jim Lawrence discusses testing and exercising your response plan and why it’s so essential.
Archive Media: Better Safe Than Sorry
Just as you’d never drive a car without insurance or buy a laptop without a warranty, Scott Shippy encourages credit unions to be prepared and play it safe in regards to their data retention.
From Manager to Virtual Manager: Methods for Staying in Contact with Your Team
While many of us are getting ready to return to our offices and desks, others are seeing work from home turn into a completely virtual position now and in the future. Whether in different offices or remote, how can managers help their teams in a virtual environment in the long term? Kasey Hawkins has a few ideas.
Revival: How Investing in Education is Transforming Business for One Credit Union
Julie Gessner interviews 1st Street Credit Union President and CEO Arthur Hart on why his credit union has made staff training such an important part of their daily operations.
Documentation is the Lifeblood of a Successful Organization
According to Alycia Meyers, documentation is a critical component of any healthy organization. How seriously does your credit union take documentation and how does it compare to other organizations?
Tips for Communicating Your Data Processing Conversion to Your Members
Core conversions are a big deal, but communicating them to your members? Even bigger. Melissa Robinson has some tips to make sure you are effectively communicating this change and not risking leaving your members behind.
The Key to Finance Variance Reporting
What exactly goes into a good report on variances in a company’s finances? How do you make it informative but not overwhelming or dull? Thankfully, Becky Frankowski is here to share the best tips for writing one.
Why We Stand Up
Bob Anderson and his team are ready to stand up for you and your credit union–are you ready to stand up for your members? Anderson details why stand up meetings are essential and how they benefit your team and clients.
Internal Controls: A Trusted System Tops a Trusted Employee
How are some individuals able to conceal millions of dollars in fraudulent activity at their credit unions? Keri Lillie explains how trusting employees can be riskier than trusting the system you’ve built around them.
