Resumes Almost Always Lie: How to Identify the Right Talent and Interview Through the Façade

Resumes Almost Always Lie: How to Identify the Right Talent and Interview Through the Façade

No resume is a completely accurate representation of a candidate, they are curated and often exaggerated snapshots of what the applicant wants you to see. Phil Bacalia offers advice on how to find the true person beneath the resume jargon and determine the best candidate for the position.

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Managing Social Media During a Core Conversion

Managing Social Media During a Core Conversion

When planning a core conversion, the list of things to do can feel never ending, but managing social media should be a priority for credit unions, says Melissa Hammel. Hammel offers advice on how to best create a social media strategy in the weeks leading up to the conversion.

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The Daily Care and Feeding of Today’s Data Center Part One

The Daily Care and Feeding of Today’s Data Center Part One

Business Continuity and Information Security expert Jim Lawrence shares knowledge from the FFIEC IT Examination Handbook on how to tackle operations in the data center.

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The Dos and Don’ts of Conducting an Interview

The Dos and Don’ts of Conducting an Interview

Recruiter Annalise Runkel shares a few insider tips on how to conduct more successful interviews and create conversation that grants a better understanding of the candidate.

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My Credit Union Experience: How Are You Bringing Young Members To Your Credit Union?

My Credit Union Experience: How Are You Bringing Young Members To Your Credit Union?

Kyle Karnes offers a few quick and easy suggestions for marketing your credit union to younger audiences and build the trust they have in the credit union.

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Credit Union Modernization: Combining Technology and People

Credit Union Modernization: Combining Technology and People

Finding the right balance between self-service technology and human connection is essential for financial institutions. Bryan Doxford of AVANA discusses how credit unions can approach integrating new technologies while prioritizing both staff and employees.

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Strategies to Avoid Mergers: Economies of Scale

Strategies to Avoid Mergers: Economies of Scale

When merging, credit unions often cite a lack of scale and economic capability. Liz Winninger and Vic Pantea discuss ways CUSOs can offer support these credit unions to help combat the rise of mergers in the industry.

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Strategies to Avoid Mergers: Adopting a Broker Model

Strategies to Avoid Mergers: Adopting a Broker Model

Credit union consolidation and mergers pose a threat to the industry’s many CUSOs and vendors, say Liz Winninger and Victor Pantea. Assisting credit unions in adopting a broker-like model, they argue, can help credit unions increase their product and service offerings and potentially avoid mergers altogether.

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How to Plan a Sustainable Event

How to Plan a Sustainable Event

Events, while fun, can often come with large amounts of waste, energy, and carbon emissions. Thankfully, Stephanie Underwood has a few ways to help you make any event more sustainable and lessen the impact it has on the planet.

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Tips and Tricks for Creating a Successful Onboarding Program

Tips and Tricks for Creating a Successful Onboarding Program

Hiring and retaining quality talent can be challenging for any organization, but there are ways to give your credit union better odds. Tonya Cohen shares ideas on how to create a successful onboarding program and how the implementation of one altered her department completely.

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