Revival: How Investing in Education is Transforming Business for One Credit Union

Revival: How Investing in Education is Transforming Business for One Credit Union

Julie Gessner interviews 1st Street Credit Union President and CEO Arthur Hart on why his credit union has made staff training such an important part of their daily operations.

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Documentation is the Lifeblood of a Successful Organization

Documentation is the Lifeblood of a Successful Organization

According to Alycia Meyers, documentation is a critical component of any healthy organization. How seriously does your credit union take documentation and how does it compare to other organizations?

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Tips for Communicating Your Data Processing Conversion to Your Members

Tips for Communicating Your Data Processing Conversion to Your Members

Core conversions are a big deal, but communicating them to your members? Even bigger. Melissa Robinson has some tips to make sure you are effectively communicating this change and not risking leaving your members behind.

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The Key to Finance Variance Reporting

The Key to Finance Variance Reporting

What exactly goes into a good report on variances in a company’s finances? How do you make it informative but not overwhelming or dull? Thankfully, Becky Frankowski is here to share the best tips for writing one.

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Why We Stand Up

Why We Stand Up

Bob Anderson and his team are ready to stand up for you and your credit union–are you ready to stand up for your members? Anderson details why stand up meetings are essential and how they benefit your team and clients.

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Internal Controls: A Trusted System Tops a Trusted Employee

Internal Controls: A Trusted System Tops a Trusted Employee

How are some individuals able to conceal millions of dollars in fraudulent activity at their credit unions? Keri Lillie explains how trusting employees can be riskier than trusting the system you’ve built around them.

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Considerations and Pitfalls of Branch Accounting Strategies

Considerations and Pitfalls of Branch Accounting Strategies

Branch accounting may be the next hot ticket item among NCUA examiners. Keegan Daniel explores some considerations and pitfalls to performing branch accounting at your credit union.

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The Four Primary Challenges Facing Credit Union CIOs Today and How to Address Them

The Four Primary Challenges Facing Credit Union CIOs Today and How to Address Them

CU*Answers CEO Randy Karnes discusses what he believes to be the four major things CIOs should be focusing on ensure their credit unions stay up-to-date and in the game.

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Continuity at the Core: Documenting Your Response Plan

Continuity at the Core: Documenting Your Response Plan

In the fourth installment of his series on Business Continuity Planning, Jim Lawrence recaps the first three articles and discusses how your plan should be laid out and documented.

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Win the Lottery: Documentation as an Effective Program

Win the Lottery: Documentation as an Effective Program

Documentation is an essential process for succession planning and building a knowledge base for your company. Alycia Meyers details how her CUSO got employees from all departments involved and excited about participating.

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