A Conversation About the Times
Chip Filson shares the outcome of a long conversation with a credit union CEO on the industry shift from member-focused organizations to growth-driven ones, and how the industry can start shifting back toward its cooperative foundation.
A Member’s Question
In response to a member’s observation, Chip Filson discusses the shift in credit union politics from a member-lead democracy to a board-run authoritarian regime.
Unified Teams Begin in the Meeting Room
A successful meeting cannot only further organizational objectives, but can unify your teams and build trust and morale. Julie Gessner reveals the four Ps of planning and executing the perfect meeting to ensure all attendees walk away committed to the end goal.
Taxation is Not a Systemic Threat to Credit Unions
As the industry celebrates the recent tax-exemption win, Chip Filson issues a stark reminder that taxation is not the biggest threat the industry faces. Instead, the real danger is coming from inside the industry and the erosion of the member-owner role.
Sub-Optimal Fraud Prevention Hurts Member Experience and Hastens Member Churn
Frank Moreno explains how a credit union’s lack of modern fraud prevention technology can spurn away younger generations and lead them into the arms of a new financial institution.
Building Bridges: Credit Unions Empowering LMI Communities Toward Financial Prosperity
Financial literacy efforts cannot and should not be constrained to the month of April, it needs to be core principle, ingrained into the credit union’s mission and practiced daily, says Kelli Holloway.
The Art of the Steal
Chip Filson shares the consequences of regulation without enforcement: unchecked mergers doling out hundreds of thousands to executives while paying credit union owners less than they’re due.
Student Loans in the Wake of Department of Education Elimination: An Opportunity for Credit Unions
With the Department of Education on the brink of closing and the student loan system inside of it in a state of confusion and chaos, borrowers are in desperate need of solutions and support. Emily Claus urges credit unions to not only recognize the opportunity in front of them, but to answer borrowers’ call for help and serve as a trusted financial institution during this time.
An Annual Meeting that Owners Stand in Line to Attend
Chip Filson asks what your credit union is doing to create excitement about annual meetings, and shares two examples, big and small, if organizations doing their best to respect their owners.
What Trump’s Removal of NCUA Board Members Means and Actions Now Needed
Chip Filson speaks out against the recent firings of NCUA board members Tanya Otsuka and Todd Harper, and calls for credit unions to begin taking action to protect the industry and the NCUA’s status as an independent regulator.
