The Power of Community
In the race to grow, credit unions might be losing out on an important aspect of what makes them so impactful: their local effect. Chip Filson shares how credit unions parallel local press in that way, and reinforces the importance of community.
Data to Consider Before Jumping Into Two New Financial Services
Chip Filson shares information on product penetration for Buy Now, Pay Later and cryptocurrency products among American households; data he feels may shape whether credit unions should feel an immediate need to implement at their own institutions.
Due Diligence to Do When Considering Vendors
When considering projects that involve multiple vendors, there’s no small amount of due diligence a credit union needs to do before signing on the dotted line. John Beauchamp shares the top five to prioritize to make the most of these partnerships.
How Members Turned A Credit Union Around
As a reminder that past is often prologue, Chip Filson recalls how State Department Federal Credit Union turned itself around back in the eighties after years of misused funds and lack of member transparency.
The Brain of the Beholder: How Aesthetics Influence User Experience
Aesthetics alter our brain chemistry, influence our decision making, and can even decide how members feel about their finances. Using science and the aesthetic-useability effect, Emily Claus discusses how credit unions can use aesthetics to turn banking from a stressful experience into an enjoyable one.
Adapting to the Evolving Financial Regulations Facing Credit Unions Today
Jennifer Kelly details the shifting regulatory environment for credit unions, especially on the wake of the CFPB’s uncertain future.
Open Finance Ecosystems: The Only Certainty in a Changing US Financial Regulatory Landscape
While the CFPB’s future and the status of all its rules—including it’s ruling on opening banking—remains uncertain, expert Natália Cruz argues that open banking will only increase in popularity and become a consumer expectation—regardless of the CFPB’s fate.
The Ultimate Cooperative Advantage
In a financial business, the temptation to prove success through dollar signs and numbers is pervasive. Chip Filson reminds credit unions that their greatest success is demonstrated in their relationships with members and the impact on their communities.
Do Americans Want or Need More Credit Union Charters?
Chip Filson shares stories of the keh and the tanda, two kinds of financial institutions benefiting small communities in America, what credit unions can learn from them, and the opportunities these cooperatives signal.
Improving Cash Efficiency
While many are turning to digital payments for the majority of their transactions, cash still plays an integral part in our economy, and as such, credit unions should look to improve cash logistics efficiency, says Jim Petit.
