The Power of a Cooperative Partner
Credit unions are eager to tote their cooperative difference, but not quite as quick to endorse it themselves. CU*Answers CEO Geoff Johnson calls on credit unions to examine why they turn away from cooperative partners in favor of for-profit companies that do nothing to bolster the cooperative movement.
Public Hearings to Correct the Merger Free-for-All
Amidst a wave of mergers and little-to-no-information provided to members, Chip Filson calls for the creation of public hearings as a part of the merger approval process, to both enhance accountability and transparency by the credit union and encourage member participation.
Legacy In Action: How the Credit Union Movement Shapes Us and How We Shape It
As Credit Union History Month continues, Julie Gessner asks credit unions to take a moment to reflect on their own history and ponder the legacy they are leaving behind and how it may impact the credit union movement.
A Past and Present Story to Make Every Credit Union Member Proud
Continuing Credit Union History Month, Chip Filson reflects back on Latino Community Credit Union’s example on how credit unions should lead with a passion for cooperative movement at heart.
A Beginner’s Guide for Virtual Trainers
Hosting a virtual training webinar can feel like an entirely different beast from hosting one in person. Thankfully, education and training expert Kasey Olchowski has created a beginner’s guide to ensure your training session goes off without a hitch.
A Conversation About the Times
Chip Filson shares the outcome of a long conversation with a credit union CEO on the industry shift from member-focused organizations to growth-driven ones, and how the industry can start shifting back toward its cooperative foundation.
A Member’s Question
In response to a member’s observation, Chip Filson discusses the shift in credit union politics from a member-lead democracy to a board-run authoritarian regime.
Unified Teams Begin in the Meeting Room
A successful meeting cannot only further organizational objectives, but can unify your teams and build trust and morale. Julie Gessner reveals the four Ps of planning and executing the perfect meeting to ensure all attendees walk away committed to the end goal.
Taxation is Not a Systemic Threat to Credit Unions
As the industry celebrates the recent tax-exemption win, Chip Filson issues a stark reminder that taxation is not the biggest threat the industry faces. Instead, the real danger is coming from inside the industry and the erosion of the member-owner role.
Sub-Optimal Fraud Prevention Hurts Member Experience and Hastens Member Churn
Frank Moreno explains how a credit union’s lack of modern fraud prevention technology can spurn away younger generations and lead them into the arms of a new financial institution.
