Chip Filson says an often overlooked element of the credit union model is the trust and involvement of regular member-owners in their credit union. By placing more trust in the member-owner, we are strengthening our credit unions, not burdening them.
I have never heard the expression of a “black swan event” before this year, so of course I had to Google the meaning. A Black Swan Event refers to a highly improbable occurrence with three characteristics: It is impossible to predict, It carries a massive impact, and Its shock value...
With medicinal and recreational marijuana businesses becoming more commonplace, Emily Claus debates the high-risk, high-reward stakes credit unions should be aware of when considering working with these accounts.
Julie Gessner makes the case for consultative services as a means to balance members’ desire for instant gratification along with great member service and connection.
Trade Associations have had a critical role in the credit union industry over the years. Chip Filson is concerned though that they may be resting on their laurels, and have failed to evolve with an ever changing industry. What does the future hold in store for them?
When voluntary mergers are proposed, do members of the absorbed credit union deserve more say in where their members’ equity should go? Vic Pantea thinks so. He looks at the potential merger of Xceed Financial Credit Union and Kinecta FCU and wonders what should happen to $95M in equity.
Saying a credit union “merged with” instead of “acquired” a bank may seem trivial, but Chip Filson doesn’t think so. He says it blurs the lines between the two different financial institutions and weakens the cooperative nature of credit unions.
Taking a step back from the CUSO end of things, Bob Anderson experiments with seeing things from the members’ perspective and walking in their shoes to see what he can learn and where his CUSO can improve.
Organization is an often overlooked job skill for an employee. But the ability to plan, prioritize, and achieve goals can save your credit union or CUSO time and money (and you hassle). For some people, organization comes easy; others find it to be challenging. Getting into a routine with your...