Valuable lessons can be learned from Partner Colorado Credit Union and their CUSO subsidiary Safe Harbor Financial. Chip Filson shares what happened when Safe Harbor went public, and what credit unions might learn from the episode.
As digital services and banking experiences become the new norm, traditional field of membership designations have become outdated and restrictive, hurting both credit unions and members alike, argues Emily Claus.
As the way in which credit unions interact with members has changed, so to have our attitudes regarding their role: owners or customers? Chip Filson discusses why it is so important to maintain members’ relationship with the credit union as owners.
Chip Filson shares the story of Marit Hoyem and her experience attempting to get her first credit card as a young college student. Marit passes on what she went through and offers advice to credit unions seeking to make a difference in the lives of their members.
QCash’s Seth Brickman discusses how NCUA’s Payday Alternative Loan program can be a boon to members who might otherwise rely on more predatory lending options or the credit cards in their wallets.