Accessibility: Don’t Be Nice, Be Kind
While complying with Web Content Accessibility Guidelines can feel like a job well done, doing so for the sake of being compliant without intention and purpose can leave many still struggling, say Susanna Wojtkowiak.
Why We Must Sustain the Small Credit Unions
Small credit unions serving unbanked communities are pillars of the industry. Renée Sattiewhite from the African American Credit Union Coalition conveys the importance of these institutions and how we can best protect them.
Wisdom for Life from Children’s Stories
Chip Filson views recent mergers and bank acquisitions through the lens of children’s stories to ask the industry: when is it time to say enough?
CUSO Investment: It’s More Than Just Capital
John Ballantyne shares what makes CUSOs stand out as a credit union partner and why collaboration between the two is critical to the survival and success of the credit union industry.
Why Cash Still Matters in Today’s Economy
As many people, businesses, and institutions move away from cash, Jim Petit argues the importance of physical currency, why people still rely on it, and why we must protect it from disappearing.
Reclaiming Civility in American Politics
Chip Filson references the change in political discussions as a reminder to credit unions not to fall into the same traps, and most importantly, to remember who credit unions are meant to serve.
Are Credit Union Members “American Idiots”?
Chip Filson ponders if credit unions have a low opinion of their members, as he reviews a recent case of a non-essential merger (in which executives were bonused hundreds of thousands of dollars) and the members who tried to stop it.
Credit Unions: Time to Reveal Those Best Kept Secrets
We know credit unions have a lot that the big banks don’t, but do potential members know this, or are credit unions tucking these benefits away? Amy Miller explains what credit unions best-kept secrets are and why it’s so important they start marketing them.
Adopting and Adapting for Member Acquisition
To aid in credit unions’ never-ending campaign to win over younger generations, Brian Hufford shares data and insight on what these new members prioritize most and how your credit union can align with those needs.