From Manager to Virtual Manager: Methods for Staying in Contact with Your Team

From Manager to Virtual Manager: Methods for Staying in Contact with Your Team

While many of us are getting ready to return to our offices and desks, others are seeing work from home turn into a completely virtual position now and in the future. Whether in different offices or remote, how can managers help their teams in a virtual environment in the long term? Kasey Hawkins has a few ideas.

Read more
To My Credit Union: Help Me Break Up With the Banks!

To My Credit Union: Help Me Break Up With the Banks!

This Valentine’s Day, Kasey Hawkins is looking to break up with the banks by calling on her credit union to make an appealing offer and lure her away from the clutches of big banks once and for all. Will she succeed?

Read more
The Need for “Around-The-Clock” Customer Service

The Need for “Around-The-Clock” Customer Service

Living the nine to five life can make it difficult to do business with your credit union. Kasey Hawkins sees the need for around-the-clock customer service, and she has a few ideas on how her (and your) credit union can achieve that.

Read more