You’ve Implemented AI: Now What?
As organizations are herded toward more and more AI programs, Dave Wordhouse offers words of advice on what to do with those AI systems after they’ve been implemented to ensure safety and soundness.
How Credit Unions Can Beat the Megabanks and Neobanks
In a banking world rife with banking options, from megabanks to trendy neo banks, credit unions can feel overwhelmed by the compeititon. Rick DeLisi explains how credit unions can take advantage of new technology to beat them at their own game.
The Icarus Syndrome: What’s Holding Credit Union Leaders Back
Just as Icarus took a fatal fall after flying too close to the sun, marketing expert Bo McDonald warns that credit union leaders may be on ther verge of making a similar mistake by forgetting their original mission and becoming overconfident or complacent in their business.
Why AI Is No Longer Optional for Credit Unions
To use AI or not to use AI, that is the question credit unions are asking themselves. But with the genie out of the bottle, credit unions need to look at adopting the technology sooner rather than later, says Saeid Kian, but in a responsible and intentional way.
The Digital Future: Analyzing Online-Only Credit Unions
As members’ preference continues trending toward digital banking, Kendra Erickson analyzes the strengths, weaknesses, opportunities, and threats of online-only financial institutions that cater to these preferences.
The Compliance Mirage: Why Not All Payment Calculators Are Created Equal
At face value, payment calculators can seem like helpful tools to let consumers know what their approximate payments will be. But looking under the surface reveals deep issues with these systems that can put both consumers and credit unions at risk, says Sarah Milovich.
Payments, Fraud, and AI—Oh My!
As members enjoy the ability to move money more easily, they also open themselves to risk. Amanda Crocker, President of SWIVEL, shares how credit unions can adopt these new technologies while also staving off fraud by finding the right partner.
Adapting to the Evolving Financial Regulations Facing Credit Unions Today
Jennifer Kelly details the shifting regulatory environment for credit unions, especially on the wake of the CFPB’s uncertain future.
Open Finance Ecosystems: The Only Certainty in a Changing US Financial Regulatory Landscape
While the CFPB’s future and the status of all its rules—including it’s ruling on opening banking—remains uncertain, expert Natália Cruz argues that open banking will only increase in popularity and become a consumer expectation—regardless of the CFPB’s fate.
How Credit Unions Can Lead Successful Transformations
Jeffrey Kusler, CEO of Journey Federal Credit Union, shares his credit union’s transformation process to increase member satisfaction and retention in the hopes other credit unions may feel inspired to lead transformations of their own.



































































