Collections – Making It About the Member, Not the Money

Collections – Making It About the Member, Not the Money

Collections manager, Jerry Collins, knows collections isn’t an easy job, but he’ll help you realize you might be going about it the wrong way, and that money isn’t the most important factor in the equation.

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High Level Decision Makers, Transparency, and Operating in the Weeds

High Level Decision Makers, Transparency, and Operating in the Weeds

When it comes to data analytics, how do you know when to dive into the details and when to take a step back? Josh Peacock is here to help you decide what is going to be most beneficial for you and your credit union, and how to not get lost in the weeds.

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What to Do with a Denied Loan

What to Do with a Denied Loan

Is your credit union defaulting to no on loan applications and working its way up to a yes? In this article, Geoff Johnson takes a more in depth look at how credit unions can go about changing that mindset to get more out of loan applications.

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