How Internet Retailing Improves the Communication and Sales Process
Lead Developer of E-Commerce Keegan Krajniak discusses how internet retailing—when used effectively—will help your credit union not only with sales, but with streamlining communication.
Don’t Let Your Nephew Build Your Website
Marketing Manager Peter Meyers delves into the method behind designing new credit union websites, some of the common pitfalls credit unions fall into, and why you shouldn’t let your nephew take the reins.
5 Ways to Make Your Website a Better Retail Experience
Looking for ways to make your website a more effective space for retailing? David Damstra, shares five essential things to improve the overall quality of your site and how your users experience it.
Would You Like Some Catsup? A Journey in Customer Service Excellence
Julie Gessner tackles the importance of good customer service and brick and mortar stores in a tale of credit unions, wayward road trips, and a need for some catsup.
Takeaways from the 2019 CU*Answers Leadership Conference
CU*Answers held its Annual Leadership Conference discussing the future of the industry and of CU*Answers as it moves forward into 2020. Check out the key takeaways from each section of the event!
What Have I Got in My Pocket? (Hint: it’s not a ring)
What do you tell your friends when they ask where your nearest branch is? For Jeff Miller, it’s not far. He shares the in-and-outs of mobile remote deposit capture, its benefits, and everything you need to consider when launching it at your credit union.
The Five Keys to Internet Retailing
What does it take to be a great internet retailer? CU*Answers CEO Randy Karnes shares his top 5 traits that every person should have to find success online. So stay aggressive, don’t dally, default to action, and read on!
The CU*Answers Store, a Case Study for Internet Retailing, Proves the Model with Its Two Year Anniversary
What would it look like to turn your credit union website into a digital storefront for your members? CU*Answers reflects on two years of its Online Store, the success it’s achieved and where it hopes to go moving forward.
Store Days Keep CU*Answers Team Focused on Internet Retailing
The continuous improvement focus of Store Days improves the documentation and information sharing for CU*Answers clients. Additionally, concentrating on the quality and centralizing of resources into the store assists in the knowledge sharing of CU*Answers staff.
Takeaways from the CU*Answers CEO Strategic Developers Boot Camp
A week of intense debate and brainstorming between credit union CEOs, high level managers, and CU*Answers staff, during which overarching strategies for the future of internet retailing, teller platforms, and online and mobile tools were discussed.