When Will You Need Data-Driven Strategies?
Your credit union may not have a critical need for a data analyst right now, but should you really wait until race day to start working with data-driven strategies? Thomas Hull argues why you should get your credit union off the couch and start data training.
Top 8 Reasons Why You Should Know Who is Earning Dividends
Keegan Daniel explains the benefits of knowing which of your members are getting dividends and which are not, and how this data can allow you to better serve both your credit union and its members.
Overdraft Class Actions: What Credit Unions Need to Know in 2022
With class-action overdraft lawsuits on the rise, Patrick Sickels explains how credit unions can get into trouble with fees and ambiguous phrasing and what steps you can take to protect your credit union.
Socializing the Credit Union
Keegan Krajniak urges credit unions to take a step back from the new technology and streamlined processes and reflect on how they are investing in their communities and their members as people.
CU Pride Strives to Increase LGBTQ Representation in the Credit Union Industry
Linda Bodie, Chief + Innovator of Element Federal Credit Union, went two decades without coming across another LGBTQ+ member in the credit union industry. Now, she’s a co-founder of CU Pride, an organization for LGBTQ+ credit union employees. Emily Claus sat down with Bodie to learn more about the organization’s creation and goals.
The Summit’s Virtual Branch Becomes One Of the Most Popular Services Offered
Since its launch in July 2021, The Summit Federal Credit Union’s Virtual Branch has become one of the most popular services offered by one of New York’s leading credit unions.
Teenagers May Not Know About Credit Unions, But Neither Does Your Aunt
It’s no secret that the public’s understanding of credit unions is woefully limited, and while there may be no easy fix, Emily Claus has some ideas on how you can tweak your marketing to help non-members better understand who we are.
What is the Value of a Strategic Plan?
Chip Filson contemplates what value, if any, credit unions can find in strategic planning. And if there is value to be found, what’s the easiest way to get it out?
Is a New Era of Credit Union Chartering on the Horizon?
In 2021, the NCUA chartered four new credit unions, more than the previous three years combined. Emily Claus ponders if this is simply a one-off or a signal of changing times for de novo credit unions and the credit union chartering process.
Has the Credit Union System Lost its Entrepreneurial Edge?
Chip Filson discusses the student-run credit union boom of the 1980s and the excitement, inspiration, and drive that went along with it, begging the question: where did that entrepreneurial spirit go?
