25 Credit Unions and Community Banks Now Live with Eltropy’s AI Technology

25 Credit Unions and Community Banks Now Live with Eltropy’s AI Technology

Amidst the rapid change brought about by digital transformation and artificial intelligence (AI) in the financial services landscape, Eltropy’s CFI customers are adding AI Chat to their member/customer service offering, providing them with round-the-clock service, optimizing agent efficiency to focus on more complex issues, and fostering stronger member relationships.  

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How Artificial Intelligence and Machine Learning Are Being Used By Credit Unions in 2023

How Artificial Intelligence and Machine Learning Are Being Used By Credit Unions in 2023

Adine Deford discusses how credit unions can utilize Artificial Intelligence and Machine Learning to simplify their loan processes and improve decisioning, especially for those with little to no credit profiles.

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Utilizing the Power of AI-Generated Content for Credit Unions

Utilizing the Power of AI-Generated Content for Credit Unions

AI-generated content seems to be the latest trend in new technology, so how can credit unions take advantage of this new tool while not depending too heavily on it? Sam Lechenet offers advice for credit unions looking to experiment with AI content.

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Credit Unions Should Harness AI to Boost Inclusive Lending

Credit Unions Should Harness AI to Boost Inclusive Lending

Try as we might, standard lending methods can often be fraught with bias—unintended or otherwise—which can negatively impact underserved communities. Nidhi Panday of Zest AI shares the benefits of using AI decisioning to increase lending inclusion.

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