The Myth of the Best Day to Send Out Emails
When’s the best day to send out emails to subscribers? Tuesday? Thursday? (Friday if you’re CUSO Magazine?) A communications coordinator dives into the dilemma of knowing when’s the best time to reach your members.
Takeaways from the 2019 CU*Answers Leadership Conference
CU*Answers held its Annual Leadership Conference discussing the future of the industry and of CU*Answers as it moves forward into 2020. Check out the key takeaways from each section of the event!
The Challenges and Solutions to Recruiting in an Employee’s Market
Recruiting and retaining talent can be extremely challenging in a low unemployment market. Amber Overla looks into what are the biggest challenges facing human resources teams and what they can focus on in recruiting to find and retain great employees.
Why Should We Do Our Best to Change the NCUA Board Member Selection Approach?
In this op-ed originally appearing in Tell Me Why I’m Wrong, Randy Karnes explains why CUSOs need to step up and take a bigger role in the NCUA board member selection process for the sake of the industry at large.
How To Attract Enthusiastic, Motivated Board Members
Struggling to find candidates for your credit union’s board of directors? River Valley Credit Union found a way to not only identify potential future board members, but have them come in with the experience to hit the job running.
Clear Your Mind and Your Risk Assessments Will Follow
Risk management isn’t as easy as buying a solution. In this CUSO Magazine exclusive, Jim Vilker and Patrick Sickels detail the three steps needed to set up an effective risk management system at your credit union.
How Will You Celebrate National Records & Information Management Month?
CU*Answers Internal Auditor Marilyn Boyd recounts how RIM Week got started at CU*Answers and what the week held for staff in 2019.
Growing Up Around Credit Unions; How I Found Myself Working at a CUSO
What did you want to be when you grew up? For Pete Winninger, the credit union industry was far from the top despite being around them. Pete shares his story of coming up around credit unions and finding himself working for a CUSO today.
How Necessity Has Driven the Evolution of Operations
What’s happened to Operations in the 23 years since Jack Carpenter first started working for CU*Answers? Read to see how the processes have evolved to match a growing client base and new hurdles.
What We Learned at RSA: Phishing is Still King of All Scams
Phishing remains the King of All Scams. In this article, Dave Wordhouse and Patrick Sickels explain how and why, and offer thoughts on how to protect your own organization from this crime.
