The Math and Mysteries Behind Credit Unions

The Math and Mysteries Behind Credit Unions

Math can be tricky. Good thing we have NACUSO’s Denise Wymore here to help cover some of the more perplexing numbers behind credit union’s market share, members, and future growth.

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The Five Soft Skills of Data Analysts

The Five Soft Skills of Data Analysts

Looking for a refresher course on data analytics? Annalyn Hawkes shares her thoughts and expertise on the five essential soft skills and habits all data analysts should be implementing into their work.

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The Advantages of Cash Back Debit Cards

The Advantages of Cash Back Debit Cards

Are debit card cashback programs something to be feared or embraced? Ed Jesionowski dives into them and why they may make sense to implement at your credit union.

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We Need Paper Receipts Like We Need Plastic Straws

We Need Paper Receipts Like We Need Plastic Straws

Why do we get straws by default when we don’t always use them? Why are we still printing receipts when the majority end up in the trash? Bob Anderson opines on our practice of printing receipts for everything, and why we should stop this practice in a time of digital solutions.

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Get to Know Jeff Miller, OpsEngine Business Development Manager

Get to Know Jeff Miller, OpsEngine Business Development Manager

Get to know CU*Answers’ OpsEngine Business Development Manager Jeff Miller. We sat down with him and asked him a few questions about OpsEngine and the work they do for the cooperative CUSO.

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Starting a Business Intelligence Team Featuring Honor Credit Union’s Deb Slavens

Starting a Business Intelligence Team Featuring Honor Credit Union’s Deb Slavens

Asterisk Intelligence leader Keegan Daniel sat down with Honor Credit Union’s Vice President of Information Technology Deb Slavens to talk about how and why she got into the data analytics arena, what her team has accomplished, and what’s next for the credit union’s Business Intelligence unit.

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Do the Benefits to Online Membership Opening Outweigh Your Concerns?

Do the Benefits to Online Membership Opening Outweigh Your Concerns?

Are you closing the door on potential members by not offering an online membership opening process at your credit union? Kristian Daniel addresses why it’s not only beneficial, but why it might be becoming increasingly necessary to remain competitive.

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Observations from the 2019 World Credit Union Conference

Observations from the 2019 World Credit Union Conference

CUSO Magazine Supervising Editor Esteban Camargo recounts some of the highlight experiences while attending the 2019 World Credit Union Conference held by the World Council of Credit Unions.

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Harnessing the Power of Cooperation and Collaboration

Harnessing the Power of Cooperation and Collaboration

CU*Answers CEO Randy Karnes discusses the power of harnessing the power of collaboration and cooperation, and why it needs to be approached as an effective business design for win-win outcomes.

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Why SEO Might Not Matter as Much as You Think

Why SEO Might Not Matter as Much as You Think

Are expensive SEO solutions really all they’re cracked up to be? Web developer Tony Muka, explains why starting at the basics of good quality content on your website matters more.

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