The Key to Internal Fraud Controls? Get Back to the Basics
Due to recent high profile embezzlement cases, Jim Vilker argues that what the industry really needs is to slow down, check all the boxes, and get back to the basics of internal auditing.
Edward Filene, Father of the American Credit Union System
Joanna Eckrich explores the life of Edward Filene, the Father of the American Credit Union System, on his inspiration for, and journey to bringing credit unions to America.
Get to Know Ken Vaughn, Vice President of MTG Product Design and Business Development
CUSO Magazine sat down with the Vice President of MTG Product Design and Business Development, Ken Vaughn, to learn more about his role at CU*Answers and what the Mobile Technologies Group is all about.
Presenting the Right Message About Credit Unions in Today’s Crisis
Credit unions facing an economic downturn need to avoid being swayed by the doomsayers, says Chip Filson. The most important thing for credit unions is in how they respond.
Recapping the May 2020 NCUA Board Meeting
What happens when a board chair takes for granted the votes he receives in his favor? Vic Pantea deliverers notes on the May NCUA Board Meeting and wonders what went wrong for Chairman Hood as the board voted on an interim final rule concerning credit union overdraft policies.
Better Together
Frankenmuth Credit Union CEO Vickie Schmitzer reflects on the industry-wide response to coronavirus and how we move forward in the coming weeks.
The Strategy Behind Dual Bill Pay Vendors
A dual bill pay system can help credit unions save money when looking for an early deconversion. But how does it work, and what does it mean for your members? Nicole Cooper provides insight into the strategy.
Michigan Credit Unions Offer Appreciation But Also Urge Caution to Governor
On Wednesday, May 13, over 400 credit union representatives met virtually with Michigan Governor Gretchen Whitmer and Department of Insurance and Financial Services (DIFS) Director Anita Fox to discuss the state of the industry.
Cracking the Password Code (So Hackers Can’t Crack Yours)
We’ve all heard the password speech before, but current conditions have made increased security an absolute necessity. Information Security Analyst Mike Bechtel offers six tips to keeping your accounts as protected as possible.
Credit Union Branches Aren’t Disappearing, They’re Adapting
Despite age old rumors suggesting brick and mortar branches will eventually lose out to online services, Emily Claus argues that physical branches remain in high demand and will continue to evolve with technology.
