The Evolution of Tellers: Past, Present, and Future
Emily Claus takes a trip through the evolution of the teller role and speculates what the future of the position may look like in the face of improving technology.
A Cooperative Community Park
Cooperatives know going it alone isn’t necessary. Chip Filson shares how six cooperatives, including three credit unions, combined resources to create a community park.
Trade Groups Say IRS Coronavirus Payment Process is Confounding Credit Unions, Members
The Internal Revenue Service’s “Get My Payment” portal to provide information to consumers about their federal coronavirus Economic Impact Payments is providing inaccurate information to many financial institutions and their customers, creating confusion for everyone involved, groups including CUNA, NAFCU, the ABA and the ICBA wrote in a letter to IRS Commissioner Charles Rettig, reports David Baumann of the Washington CU Daily.
Archive Media: Better Safe Than Sorry
Just as you’d never drive a car without insurance or buy a laptop without a warranty, Scott Shippy encourages credit unions to be prepared and play it safe in regards to their data retention.
What We Can Learn from the Microsoft Exchange Hafnium Vulnerability
The Microsoft Exchange Hafnium vulnerability left many organizations’ email servers compromised. EVP of Technology Dave Wordhouse shares ways his organization clamps down on cybersecurity to mitigate the risk of compromised networks.
From Manager to Virtual Manager: Methods for Staying in Contact with Your Team
While many of us are getting ready to return to our offices and desks, others are seeing work from home turn into a completely virtual position now and in the future. Whether in different offices or remote, how can managers help their teams in a virtual environment in the long term? Kasey Hawkins has a few ideas.
The Budget, the Business Plan, and What It Means to the Everyday Employee
Understanding your organization’s budget and business plan is not just for upper management. Matt Weber shares why he thinks understanding both can be advantageous from CEO down to line staff.
Revival: How Investing in Education is Transforming Business for One Credit Union
Julie Gessner interviews 1st Street Credit Union President and CEO Arthur Hart on why his credit union has made staff training such an important part of their daily operations.
A 50th Anniversary “Framing Story”: Tomorrow—We’ll Meet You There
Chip Filson shares his thoughts on the 50th anniversary of cooperative CUSO CU*Answers and the message they sent to owners.
Marijuana Banking Bill Introduced in Senate
A bipartisan group of senators introduced legislation that would make it easier for credit unions and banks to provide financial services to marijuana-related businesses, reports David Baumann of the Washington CU Daily.
