Creating a Tried-and-True Training Program
There’s no one perfect method for developing a great training program, but Sarah Ashby has created a tried-and-true system to make sure you have all your bases covered.
Why Aren’t Your Members Attending Your Annual Membership Meeting?
Annual meetings are essential for keeping your member-owners informed and invested in the credit union, so how do you get your members in the door? Melissa Fulgenzi shares her thoughts after attending annual meetings at multiple credit unions.
Experts Predicting Doom: A Perennial Practice
Predicting the potential doom of a thing is easy. Predicting its certain doom is silly. Chip Filson suggests listening to doomsayers for warnings, then moving forward towards progress.
CU Trades: NCUA is Too Picky in Anti-Money Laundering Exams
NCUA examiners are too picky in their Anti-Money Laundering/Bank Secrecy Act enforcement and are citing financial institutions for small technical violations, NAFCU and CUNA have told the agency, reports David Baumann of the Washington CU Daily.
Beware of Ideas That Are Not Your Business
John Beauchamp urges credit unions not to be blinded by flashy ideas and technologies that bring nothing to the business—or their members—except glitz and glamor.
Cracking the Code: Millennials and Gen Z
Figuring out how to market to Millennials and Gen Z seems to be a riddle with no answer, but the code might have finally been cracked. Emily Claus dives into what younger generations want from the financial institutions and how your credit union can get on track.
An Open Secret: NCUA, Oxymorons, and Merger Truths
Could the NCUA really be said to be helping credit unions when in 2014 they published “Truth in Mergers”? Chip Filson points out the oxymorons that litter the publication, and asks whether NCUA will change its tune in the future.
DOJ Endorses Interchange Rule that Credit Unions Hate
The Justice Department this week threw its support behind the Fed’s proposed rule that would require financial institutions to give merchants a choice of debit card networks for online transactions and other purchases when consumers do not physically present their debit cards, reports David Baumann of the Washington Credit Union Daily.
It’s Time to Say Goodbye to Internet Explorer
If you’re one of the few left holding onto Internet Explorer as it slowly dies—Keegan Krajniak want you to reconsider. He covers some of the potential security risks behind using the browser and why you should finally let it go.
The Pitfalls of Polish
High-quality graphics and copywriting can be effective marketing tools, but they can also alienate your audience and hurt your brand. Travis Root shares how to avoid some common mistakes.
