Understanding the Member Perspective: An Experiment
Taking a step back from the CUSO end of things, Bob Anderson experiments with seeing things from the members’ perspective and walking in their shoes to see what he can learn and where his CUSO can improve.
Rethinking Traditional Operations Management at the Core
CUSO Magazine sat down with Jim Lawrence, VP of Business Continuity and Operations for CU*Answers, to discuss his CUSO’s collaboration between Operations Management and Business Continuity and why others might want to consider following their lead.
Sen. Brown Questions Whether Financial Regulators Are Prepared for Pandemic Impact
As the financial health of consumers deteriorates due to the pandemic, Senate Banking Committee ranking Democrat Sherrod Brown of Ohio said he is concerned that financial services regulators, including the NCUA, are not prepared for a possible financial crisis, reports David Baumann of the Washington Credit Union Daily.
The Value of Organization within an Organization
Organization is an often overlooked job skill for an employee. But the ability to plan, prioritize, and achieve goals can save your credit union or CUSO time and money (and you hassle). For some people, organization comes easy; others find it to be challenging. Getting into a routine with your...
Celebrating International Credit Union Day
Celebrating credit unions and their cooperative spirit around the globe, the 72nd International Credit Union Day® focuses on inspiring hope and support during difficult times. Emily Claus delves into this year’s theme, meaning, and celebrations.
Getting the Best Leadership for the NCUA
NCUA board member selection is a process that has slipped away from the credit union industry. One in which board members are not selected based on their familiarity or connection to the industry, but thanks to political favors. Chip Filson says it’s time credit unions spoke up and changed this.
CUNA Makes Independent Expenditures for an Additional Three House Incumbents
David Baumann of the Washington CU Daily reports on CUNA’s efforts to support political candidates they believe will advocate for the credit union industry.
You Don’t Have One Credit Score, You Have Many
Contrary to popular belief, no member has “a” credit score, they have several, all of which can vary greatly depending on the scoring system. Pete Winninger compares various scores and methods to help you determine the best fit for your credit union and members.
Web Design: Let’s Get Down to the Nitty Gritty
While it’s important to consider the whole picture when planning out a website, designer Travis Root warns to not let focusing on the whole picture be an excuse to avoid diving into the nitty gritty.
Senate Committee Advances E-SIGN Modernization Act of 2020
In case you haven’t been following the E-SIGN Modernization Act of 2020, which was introduced earlier this year, John Beauchamp has the skinny on where it sits (and what it changes).
