Credit Union Modernization: Combining Technology and People
Finding the right balance between self-service technology and human connection is essential for financial institutions. Bryan Doxford of AVANA discusses how credit unions can approach integrating new technologies while prioritizing both staff and employees.
Utilizing the Power of AI-Generated Content for Credit Unions
AI-generated content seems to be the latest trend in new technology, so how can credit unions take advantage of this new tool while not depending too heavily on it? Sam Lechenet offers advice for credit unions looking to experiment with AI content.
House Financial Services Committee Drafts Legislation to Increase Credit Union and Bank Oversight Following Bank Failures
Following the collapse of three major banks, the House Financial Services Committee has announced legislation which would require financial regulators such as the NCUA to provide semi-annual reports, detailing credit unions that underperformed on examinations, reports Emily Claus.
Strategies to Avoid Mergers: Economies of Scale
When merging, credit unions often cite a lack of scale and economic capability. Liz Winninger and Vic Pantea discuss ways CUSOs can offer support these credit unions to help combat the rise of mergers in the industry.
Defining the Roadmap Forward to Implementing Digital Assets
As member interest in cryptocurrencies rises, some credit unions are debating whether it’s time to meet the challenge while others balk at the mere idea. Cryptofi discusses the initial steps toward implementing crypto and how credit unions can work with third parties to bring members the technology they are asking for.
Credit Union’s Opportunity to Reconnect with their Most “Essential” Members
Now that massive layoffs are beginning to hit white-collar workers, Chip Filson urges credit unions to offer their support, while never forgetting the essential members that got them to where they are today.
Once Again, Advocates Push Marijuana Banking Bill
The House has passed legislation seven times giving financial institutions a regulatory safe harbor if they provide services to marijuana-related businesses, but each time, the measure has died in the Senate, reports David Baumann. Eighth time’s the charm?
Strategies to Avoid Mergers: Adopting a Broker Model
Credit union consolidation and mergers pose a threat to the industry’s many CUSOs and vendors, say Liz Winninger and Victor Pantea. Assisting credit unions in adopting a broker-like model, they argue, can help credit unions increase their product and service offerings and potentially avoid mergers altogether.
Credit Unions Should Harness AI to Boost Inclusive Lending
Try as we might, standard lending methods can often be fraught with bias—unintended or otherwise—which can negatively impact underserved communities. Nidhi Panday of Zest AI shares the benefits of using AI decisioning to increase lending inclusion.
How to Create and Use a SWOT Analysis
If your credit union’s marketing is starting to feel stagnant, a SWOT analysis can help you reassess and examine new ideas. Shabana Deckinga shares the strategy behind creating such an analysis.
