Credit Union Leaders and Bravery: A Rare Combination

167 views
0

What does it mean to be brave? Many people consider bravery an act of courage, often in the face of physical danger.

At some point, almost all credit union leaders will confront financial, personnel, and political challenges. Facing up to these, in most cases, is just part of the job. Cooperative bravery I believe entails a very different character.

Aristotle believed that bravery was the highest of all virtues because it guaranteed all the others. “I count him braver who overcomes his desires than him who conquers his enemies; for the hardest victory is over self. You will never do anything in this world without courage.”

Following the “path of least resistance”

Bravery is rarely cited in conjunction with credit union activities. Cooperative culture is based on relationships. Differences of opinion, whether major or minor, are resolved by following the path of least resistance.

That path in awkward situations may entail quietly resigning from a position of responsibility. Other times one may voice dissent but not formally oppose in deference to the “majority” view.

In cooperatives, it just makes life easier to get along, by going along.

Two examples of bravery

Courage can be especially important at critical decision points in an organization’s direction.  It is a “call” that can motivate after one’s formal professional role has ended.  A person responds, drawing from their life’s experiences and values to a summons that others do not feel.

Two individuals of unusual bravery are retired CEOs who took public and extended efforts to oppose the decisions of their successors.

These two people are David Keffer who retired from Cornerstone FCU in 2014  and Steve Post who retired from Vermont State Employees (VSE) in 2013. In their executive roles. Dave was CEO for thirty-three years and Steve for twenty-four. Their successor CEOs were in their responsibility for two and six years respectively before initiating actions with their boards to end their credit unions’ independence.

Both retired CEOs sought out family, former directors and officers, longtime members, and community organizations to oppose the effort to cancel their credit unions’ charters. Both organizations had served and earned the loyalty of over  three generations of members

The Vermont State Employees example is described in several posts written at the end of 2022. The first describes the closest vote ever in a merger contest. The follow-up stories highlight the issues involved.

Votes Counted: Closes Election Ever

The Tragedy of the Commons: The End of a Movement?

If George Bailey were a Credit Union Member

The VSE Merger:  Will “Potters” Take Over the Movement?

The outcome of the Cornerstone merger contest in 2017 can be read here: Credit Unions As  a “Cornerstone” Of Freedom

This blog includes a link to The Committee for Cornerstone Independence, a Facebook page that contains a running record including videos from members opposing the merger. The vote took place less than four weeks from the mailing of the member notice following NCUA rules at that time.

Both men and many of their supporters had devoted decades of their personal and professional lives to these local cooperatives.  The institutions successfully served their members through multiple economic cycles and business innovations.  As noted in the articles, both institutions were leaders in their communities achieving financial success whatever measure of performance one used.

What bravery looks like

Both former CEOs’ efforts to prevent the mergers by urging members to vote NO, lost. One on a margin of less than 1% of votes cast. At Cornerstone, the mail-in ballots were in favor even though over two-thirds of members voted against it at the required members’ meeting.

Why single out these retired individuals as “brave” in openly opposing the merger plans of their immediate successors?

All of the odds of defeating the merger were stacked against them. The current credit union rulers control all the financial resources, the members’ media channels, and enticed employees with future promises to support their plans. They even claim to have received the regulator’s blessing.

The time to mobilize opposition before Cornerstone’s vote was very limited. In VSE’s situation, the debate extended over several months. The merger opponents had only their personal not institutional resources to draw upon.

Still, working professional colleagues would stay distant at best, or be critical of their taking a stand about the credit union “in retirement.” So what motivated them to speak out, to organize, and ask their fellow members to reject these proposals?

Both men strongly believed the merger’s rhetorical statements misled members about any possible future benefits. From their professional perspective, they understood that ending the charters was not in the members’ best interests.

The members received no merger benefit. Their generations of loyalty and accumulated resources passed totally under the control of a firm with a different business plan and leaders with no connection to the existing credit union. Or even a role in creating the accumulated wealth. They saw the trust and goodwill of the members being taken advantage of. There was no immediate gain except for the leaders, who initiated the change.

Bravery: a latent capability

In life, we will sooner or later encounter a situation where bravery is required. We may risk our reputation and resources to do what we believe is right. These moments are rarely scripted, let alone anticipated. There may not even be time to think about all the implications of taking a stand. Reaction can be as much intuitive as logical.

This “call” can arise from a lifetime of practiced belief. Or from witnessing the bravery of others responding to another of life’s ever-unfolding equity challenges. The motivation emerges from one’s deepest beliefs, spoken or not. It is the feeling that “while ships are safe when in harbor, that is not why they were built.”

These two men took a stand when they perceived the values of the credit union members they served to be at a moment of maximum danger. They were right. Their point of view was formed from serving members honorably for decades, not for just the length of a first employment contract.

Success in a loss?

But they lost, so what kind of a “brave” example is this? By circumstance bravery often requires confronting a superior power, a majority public opinion, or even accepted protocols of behavior.

By opposing the merger plans, these individuals pointed to values much more vital than arguments for scale. They believed that members’ best interests should be criteria for all decisions. Management’s ambitions are not the purpose of a credit union—that is the cooperative difference versus for-profit options.

There is growing awareness that events such as these mergers are compromising the future of the movement and members’ trust. These examples of principled opposition will inspire others.  Those who are now silent in the face of happenings with which they do not agree may take a stand: directors, employees, retirees, or even those in regulatory roles.

What is the advantage of a cooperative charter if its supporters are not willing to pursue their democratic duty to speak up?

This capability is a learned skill, not one found in any person’s position description. David Keffer and Steve Post retired from their jobs, not their principles. Their standing up for their life’s work by opposing these mergers may be the cooperative example for which they will be most honored in years to come.

Author

  • Chip Filson

    A nationally recognized leader in the credit union industry, Filson is an astute author, frequent speaker, and consultant for the credit union movement. He has more than 40 years of experience in government, financial institutions, and business. Chip co-founded Callahan and Associates. Filson has held concurrent positions at the NCUA as president of the Central Liquidity Facility and Director of the Office of Programs, which includes the NCUSIF and the examination process. He holds a magna cum laude undergraduate degree in government from Harvard University. After being awarded a Rhodes Scholarship, he earned a master’s degree in politics, philosophy, and economics from Oxford University in England. He also holds an MBA in management from Northwestern University’s Kellogg School in Chicago.

Your email address will not be published. Required fields are marked *