Your Results May Vary: The Hidden Price of Customization
Dawn Moore warns credit unions against diving too deep into customization as the result can make shared resources and support materials confusing enough to members that they become useless.
How One Bad Password Let Me Ruin My Friend’s Week
Keegan Krajniak warns against weak passwords and explains how even one easy-to-crack password leaves you vulnerable to serious damage.
Let’s Talk About Seniors and Online Banking
As the age-old belief that older generations prefer in-person banking over digital turns into a myth, Emily Claus discusses motivates behind the shift in preference and how credit unions can help their older members transition to digital.
The Power of Prototyping
Vincent Mysliwiec offers a behind-the-scenes look at software development and unveils its most powerful tool: the prototype.
Security Weaknesses You May Be Overlooking
As part of cybersecurity month, Emily Claus shares why credit unions need to carefully consider who they partner with, how they’re creating friction in the user experience, and what risks might slip through the cracks.
Learning the Basics of Computer Security
Computer security is not just for IT—everybody has a responsibility to protect your organization’s data from ill doers. Esteban Camargo shares some information on the basics of computer security and what’s at stake if you fail.
Cybersecurity: Tips from Experts
Julie Gessner interviews a panel of cybersecurity experts to get answers to some of your biggest questions and discusses what steps you can take to protect your credit union and your members.
Differentiating Types of Malware
As part of October’s cybersecurity month, Keegan Krajniak delves into the different types of malware and the various ways they work to get your members’ information.
Contactless and Digital: The Shift of Payment Options and Where They Go from Here
Linda Stearns reflects on the shift to contactless payments and digital wallets over the last couple years and how this will affect payments going forward.
Trust, But Verify: How Not to Potentially Lose Out on Thousands
Are you putting your credit union at risk for losing thousands of dollars? Cody Smith argues that failing to validate results after a software change is released can lead to big losses over time.
