Save Time, Increase Revenue, and Create a Robust Customer Experience with AI Chatbots
In the new wave of AI technologies and applications, Web Applications Developer Casey Smith urges credit unions to consider the benefits of adding an AI chatbot to their websites to assist members at all hours of the day/
Alt text: What Is It and What Is It Good For?
Learning the dos and don’ts of alt text can seem overwhelming, and users may be tempted to add as much as they can. Accessibility expert Susanna Wojtkowiak explains the best methods for adding alt text without overwhelming those who need it most.
Why AI Cannot Replace Your Writer: Part Two
In the final part of her series on AI-generated content, Emily Claus delves into the legal and ethical concerns, including several lawsuits, currently surrounding the use of AI material and why using it for anything important at the moment would be a misstep.
From Pencil to Paperless: Changes in Accounting Technology
Becky Frankowski reflects on 30 years in accounting, how systems and technologies have changed during her tenure, and what concerns there might be surrounding these changes.
Email Security Technologies Your Credit Union Should Be Implementing
Financial institutions depend on email for daily communications, meaning if email is compromised, the credit union and member information are also compromised. Chris Shelton shares three email security tools your credit union can implement to keep your information safe.
Assess Your Cybersecurity Routinely to Improve Resilience
Cybersecurity can be a large and overwhelming topic, and with so many different areas to jump into, knowing where to start can be a difficult task. Thankfully, cybersecurity expert Andrew Hinson has some great tips for approaching cybersecurity from a higher level.
Is Audio Banking Dead?
At first glance, one might assume that audio banking is slowly disappearing as digital methods become increasingly popular and convenient. But there’s more to the story, says Brian Maurer, who argues that thanks to devoted members, audio banking may live longer than expected.
The Rise of Multi-Factor Authentication and its Role in Cyber Liability Insurance
As cyber liability insurance carriers recover from losses after increased ransomware attacks, the demand for multi-factor authentication has not only risen, but organizations may now be denied insurance if they lack appropriate security measures, says Patrick Sickels.
Supporting Service Vendor Diversity as a CUSO
As CUSOs, we often like to believe our line of products and services are the best fit for everyone. However, as Bob Anderson suggests, one size does often not always fit all, and offering a wide selection of vendors to choose from can only benefit your credit unions in the long run.
Utilizing the Power of AI-Generated Content for Credit Unions
AI-generated content seems to be the latest trend in new technology, so how can credit unions take advantage of this new tool while not depending too heavily on it? Sam Lechenet offers advice for credit unions looking to experiment with AI content.
