Underserved and Underbanked Communities Are Turning to FinTech
With the capabilities of modern technology, underserved communities are taking financing into their own hands and creating FinTechs tailor-made for their needs. Credit unions should reconsider how they’re reaching out, Emily Claus advises, or risk losing the communities they claim to serve.
Learning to Adjust: Reflecting on the Transition from Office to Home to Office Again
Client Service Representative Jenn Baker reflects on her experience adjusting to remote work and how she managed to help her clients amid the chaos.
The NCUA’s Most Important Function Needs Transparent Reassessment
Recent high profile embezzlement cases and NCUA’s reticence to disclose information about them suggests a major problem, says Chip Filson. NCUA’s examination process has failed.
A Critical Role for America’s Credit Union Museum
America’s Credit Union Museum may never be more important to the industry than it is now, says Chip Filson. The industry must learn from its early history, or risk losing its critical place in society.
What Bubble?
Chip Filson thinks current market conditions have been seen before, harkening back to the 70s just before the inflation crisis. How would credit unions weather the storm should it hit again?
NCUA Leadership is in a Rut, Part 2
Chip Filson continues his criticism of NCUA leadership, policy, and top-down mandates that offer no input from the credit union community.
Credit Unions vs. FinTechs: Competition or a Learning Opportunity?
After attending CO-OP Financial Service’s THINK event, Emily Claus debates the rising popularity of FinTech companies, their business models, and what threat they might pose to credit unions.
NCUA Leadership Is In A Rut Part I
Chip Filson reflects on the NCUA’s history with embracing change and new methods in necessary times and why it seems to have fallen away from that practice.
Identifying Tools for Cross Selling Success
Melissa Fulgenzi wants to know if your core processor has the tools for cross selling and, more importantly, if you’re using them to help your members find new services and opportunities.
A Cooperative Opportunity Trifecta
While the NCUA’s response to start ups may be slow and tied down by regulatory requirements, Chip Filson praises a new program in California aimed at encouraging and supporting young, diverse groups in creating cooperative start ups.
