Prove It To Improve It!
Innovation is exciting, but also expensive and very easy to get wrong. John Beauchamp encourages credit unions to innovate, while also remembering to take it slow and prove the worth of the investment before diving in headfirst.
Are You Driving Your Career or Just Along for the Ride?
All too often, people become relaxed in their positions and simply wait for the next opportunity to come their way instead of actively seeking it out. John Beauchamp urges professionals to get behind the wheel and start making moves to get the position they want, as opposed to sitting in the passenger seat of their career.
Don’t Let New Technology Determine Your Strategy
John Beauchamp urges credit unions not to invest in new technology for the sake of being trendy and to remember that technology is meant to support a credit union’s strategy, not dictate it
Remote Notary: the Progress, the Red Tape, and the Result
After years of back and forth on remote notarization, John Beauchamp details the progress that was made, the forced steps back, the red tape, and where the law ultimately landed.
Bold Vision for a Bold Future: A Case Study in Eliminating In-Person Teller Lines
In the age of self-service, many credit unions are asking themselves if they need a teller line anymore or if it can be done away with. Rick Preble of RVA Financial Credit Union has done exactly that, replacing his teller lines with ITMs. John Beachamp examines the motive behind the decision, the process, and how members took the shift.
Get Your Document Imaging System a Gym Membership in 2022!
A new year means tackling those resolutions, not just for you, but for your credit union as well! Is your imaging system in good shape, John Beauchamp wonders, or is it time to get it to the gym?
How to Create a Great Member Disservice Team
Never waste time wondering how you can easily annoy and disservice your credit union members again as John Beauchamp shares his list for how to create an exceptional member “disservice” team!
Beware of Ideas That Are Not Your Business
John Beauchamp urges credit unions not to be blinded by flashy ideas and technologies that bring nothing to the business—or their members—except glitz and glamor.
I’m Uncomfortable and Loving It (and You Should Be Too)!
Stepping outside our comfort zones can be, well, uncomfortable. But staying in them, John Beauchamp argues, is even worse and will prevent your credit union from growing and learning.
Senate Committee Advances E-SIGN Modernization Act of 2020
In case you haven’t been following the E-SIGN Modernization Act of 2020, which was introduced earlier this year, John Beauchamp has the skinny on where it sits (and what it changes).
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