Changes in technology, member needs, and office environments have prompted credit union board member Kurt Hansen to ponder what changes he would want to see if his credit union were to start over today.
Client Service Representative Jenn Baker reflects on her experience adjusting to remote work and how she managed to help her clients amid the chaos.
As policies change and we all learn to adapt to new environments, many are taking advantage of the situation, trying to find weaknesses in credit union’s security. Matt Sawtell wants to make sure you have your bases covered and aren’t leaving your members vulnerable to an attack.
Working remotely can be a challenge if you’ve never done it before, and it requires a great deal of planning and security. Focusing on the practical side of working from home, Michael Cirivello details what precautions you should be taking to keep your computer secure and how to spot suspicious behavior.
As credit unions across the nation work hard to adapt to difficult circumstances, CEO Jim Dean shares how Affinity Credit Union has approached the situation, and shares his feelings on why a policy of open honesty is the best solution.