Try as we might, standard lending methods can often be fraught with bias—unintended or otherwise—which can negatively impact underserved communities. Nidhi Panday of Zest AI shares the benefits of using AI decisioning to increase lending inclusion.
Once upon a time, credit unions thought shuttered lobbies and closed branches would mean a steep drop in loan activity, only for loans to actually increase. Danny Phillips discusses how one credit union saw the opportunity to keep growing that loan portfolio during the pandemic and beyond.
Can examining the changes in the number of loan applications a credit union receives be a prediction of success or failure? Josh Peacock thinks so, and he’s here to explain why.