The Rising Tide of Fraud: How Credit Unions Can Fight Back
Journey Federal Credit Union CEO Jeffrey Kussler details why fighting against fraud must be a collaborative effort and how Journey is working to hold back the tide.
Counseling Members When Identity is Compromised
When a member faces a potential account breach, they turn to their credit unions for help, but what happens when the teller isn’t sure what to do either? Jim Vilker offers up key steps to take when identity and accounts are compromised and resources to help you better support your members during the recovery process.