The Rising Tide of Fraud: How Credit Unions Can Fight Back
Journey Federal Credit Union CEO Jeffrey Kussler details why fighting against fraud must be a collaborative effort and how Journey is working to hold back the tide.
Reaping the Benefits of AI Efficiency Without Unforeseen Consequences
AI seems to be around every corner, with each and every developer toting their own and all the miraculous things it can do for you and your business. So how do you chose the right one? Andrea Argueta shares how you can find the right AI for the right purpose.
Top 10 CUSO Magazine Articles of 2024
As we move into 2025, the CUSO Magazine team took a moment to reflect on 2024 by sharing the most widely read articles of the year.
NCUA Issues Interagency Warning on Elder Financial Exploitation
The NCUA and other agencies recently issued a statement on elder financial exploitation; its prevalence and what financial institutions can do to mitigate the risk and educate members, reports CUSO Magazine’s Esteban Camargo.
How Credit Unions Can Fight Back Against Account Takeover Fraud and Scams
With account takeovers becoming increasingly common and hitting credit unions the hardest, Sara Seguin shares how credit unions can stay in front of these attacks to better protect members.
America’s Credit Unions Voices Opposition to Act Aimed at Consumer Protection
Last week’s introduction of the Protecting Consumers from Payment Scams Act has caused a stir among the banking and credit union industries. CUSO Magazine’s Esteban Camargo reports on the bill and the response from America’s Credit Unions.
Interactive Teller Machines: Don’t Let Fraud Get You Down!
As credit unions rush to replace teller lines with ITMs, Kyle Karnes reminds them to evaluate the technology for fraud risks and place limitations where necessary to keep both the credit union and its members safe.
Credit Unions Must Share Data to Fight New AI Fraud Risks
With the quick rate at which technology develops and fraudsters methods developing at the same fast speed, Tom Oscherwitz encourages financial institutions to share any fraud data they may have to support the fight against them.
The Importance of Educating Members on Fraud Alert Procedures
Scams are on the rise, and one of the easiest tricks to get your members’ information is for them to impersonate the credit union. Kaylee Russell explains why educating your members on fraud alert procedures is the best defense for both the credit union and its members.
Font or Fiction: How Scammers Are Using Fonts to Trick Your Members
Scammers are always upgrading their toolset in the hopes of tricking your members out of money. Emily Claus covers the rise of Homograph Attacks and how you can best defend your credit union and its members from falling prey.
