Should You Be Educating Your Members on Debit and Credit Card Fraud?
While financial institutions are typically up-to-date on the latest fraud types and scams, members are not. Heather French encourages credit unions to continuously educate members on various fraud types they might encounter and offers advice on what steps the credit union can take to prevent fraud.
Tips for Managing Members’ Compromised Cards
When a member’s card is compromised, both the member and credit union will need to act quickly to minimize the damage. Linda Stearns offers advice on how to best approach the situation to resolve it quickly and support your members.
Community Financial Institutions Counter Fraud with Video Verify from Eltropy
As the financial industry grapples with increasing fraud threats, community financial institutions (CFIs) are turning to modern technologies such as Video Banking and real-time photo ID verification, in addition to adopting multi-factor authentication.
Tighten Up Your Debit Card Security Before It’s Too Late
To wrap up cybersecurity month, Megan Thiemonge-Ramos shares some of the more common ways debit card fraud occurs and what measures your credit union can take to stay one step ahead.
How to Spot Member Fraud and Suspicious Callers
Unfortunately, there’s no automatic warning when a fraudulent caller reaches out to the credit union, but there are clues to watch out for. Nathan VanPatten offers strategies for spotting suspicious callers and separating your members from scammers.
Michigan Legacy Credit Union partners with Wayne State University Institute of Gerontology to fight financial exploitation of vulnerable adults
Michigan Legacy Credit Union (MLCU) announced it has launched a pilot program with Wayne State University’s Institute of Gerontology to help protect its vulnerable members from financial exploitation. The announcement was made by Michigan Legacy Credit Union President and CEO Carma Peters.
Elder Financial Exploitation: How to Detect and Respond
Scams and fraud targeting the elderly are more prevalent than ever, so how can credit unions be on the lookout for suspicious activity regarding their older members? Marvin Johnson shares some red flags to look out for and how to take action.
The NCUA’s Most Important Function Needs Transparent Reassessment
Recent high profile embezzlement cases and NCUA’s reticence to disclose information about them suggests a major problem, says Chip Filson. NCUA’s examination process has failed.
Online Banking Fraud Prevention: The Overlooked Superpower
While everyone is looking for a new, fail-safe solution to online banking fraud, Seth Longcore maintains that an excellent solution has been around for awhile, people just aren’t using it.
Internal Controls: A Trusted System Tops a Trusted Employee
How are some individuals able to conceal millions of dollars in fraudulent activity at their credit unions? Keri Lillie explains how trusting employees can be riskier than trusting the system you’ve built around them.
