Staying In One’s Lane
In an effort to grow, financial institutions are at risk of veering in directions that do not align with their foundations or their members’ best interests, argues Chip Filson, who urges credit unions to stay in their lane.
Is Audio Banking Dead?
At first glance, one might assume that audio banking is slowly disappearing as digital methods become increasingly popular and convenient. But there’s more to the story, says Brian Maurer, who argues that thanks to devoted members, audio banking may live longer than expected.
Keeping Members Where They Are: Outdated Fields of Membership
As digital services and banking experiences become the new norm, traditional field of membership designations have become outdated and restrictive, hurting both credit unions and members alike, argues Emily Claus.
Eltropy’s User Conference Brings Digital Conversations and AI to the Forefront for CFIs
Eltropy, the leading digital conversations platform for community financial institutions, is excited to announce its inaugural Eltropy User Conference, taking place May 16-18, 2023 at the Salt Lake City Marriott City Center.
Embracing the Future of Banking: A Roadmap to a ‘Phygital’ Communications Strategy
CEO of digital conversations platform Eltropy Ashish Garg shares his strategy for combining traditional banking methods with new technologies and services to create a hybrid, “phygital” experience for your members.
Eltropy Brings Sunshine to California Credit Unions with “Digital Conversations For CFIs” Tour of the Golden State
Eltropy, the leading digital conversations platform for community financial institutions (CFIs), is excited to announce its “Digital Conversations for CFIs” Tour, which will take place across the U.S., starting in San Jose, March 16.
Eltropy Celebrates Historic 2022, Adding 300 New Credit Union and Community Bank Customers
Eltropy, the leading digital communications platform for community financial institutions (CFIs), celebrated the completion of a historic 2022.
Credit Unions Must Factor in Multi-Factor Authentication in the Fight Against Fraud
Eltropy shares how using text, video calling, real-time photo ID verification, and existing technologies can protect against increasingly sophisticated fraudsters.
Eltropy Acquires POPi/o, Powering Credit Unions with End-to-End Digital Communications Platform
Renowned by Credit Unions for its Digital Communications capabilities, Eltropy today announced the acquisition of Video Banking leader POPi/o.
Credit Unions Want Quick Guidance on Digital Assets
Many credit unions appear to be anxious for the National Credit Union Administration to issue guidance about how they may host a digital wallet and use other new technology to provide new services to their members, reports David Baumann of the Washington Credit Union Daily.
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