The Importance of Email Testing

The Importance of Email Testing

There are numerous ways to share information with your members, but email is by far the most effective and widely used. Victoria Thornton shares some best practices for sending mass marketing emails, and why its essential to test before you send.

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The Five Keys to Good Customer Service Part One: Communication

The Five Keys to Good Customer Service Part One: Communication

In the first part of this new series focusing on what makes for great customer service, Morgan VanEnk starts with the basics: communication.

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