While private businesses have incorporated user reviews to improve satisfaction, but few such examples exist between governor and governed. Chip Filson argues why credit unions needs a way to review examiners to improve the system.
CUSO examinations, while less frequent than credit union examinations, are no less stressful or thorough. Patrick Sickels advises on how best to prepare yourself and your staff ahead of time for an audit to make sure you pass with flying colors.
How are some individuals able to conceal millions of dollars in fraudulent activity at their credit unions? Keri Lillie explains how trusting employees can be riskier than trusting the system you’ve built around them.
Credit unions need to cover a lot of ground when it comes to compliance and regulations. Thankfully, Marvin Johnson has some advice on where you should be focusing your time and efforts.